Clinical Support Engineer

Capla GmbH; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Capla GmbH is seeking a Clinical Support Engineer to support neurosurgical robots and neuronavigation systems in live clinical environments across India. You will work with neurosurgeons, OT staff, biomedical engineers, and Capla's R&D teams to install, calibrate, train, and provide intraoperative support, ensuring safe adoption of Capla's navigation technologies.

You will collaborate with hospital teams to deliver seamless system installations, training, and feedback-driven improvements in a

Qualifications

• Bachelor's degree in Biomedical Engineering, Life Sciences, Electronics, or a related field.
• 2–3 years of experience supporting neurosurgical or neuronavigation products.
• Willingness to travel extensively across India and internationally.
• Strong understanding of neurosurgical workflows and OR protocols.
• Hands-on experience with surgical robotics in spine or orthopaedic procedures is a strong advantage.

Responsibilities

• Provide real-time intraoperative support for neurosurgical and neuronavigation procedures.
• Assist surgeons during cranial and spine navigation workflows.
• Ensure correct system setup, calibration, and validation before procedures.
• Troubleshoot and resolve technical issues during surgeries with minimal disruption.
• Install, configure, and commission neuronavigation systems at hospital sites.
• Perform system acceptance testing and clinical readiness checks.
• Coordinate with hospital biomedical and IT teams for successful deployment.
• Train surgeons, OT nurses, and technical staff on system operation and workflows.
• Develop training materials and contribute to clinical documentation.
• Act as a clinical interface between hospitals and Capla's R&D teams.
• Collect structured feedback from users to support product improvement.
• Support clinical evaluations, trials, and conferences.

Skills

Neurosurgical workflows

Surgical robotics experience

Communication skills

Travel willingness

Startup environment adaptability

Education

Bachelor's degree in Biomedical Engineering, Life Sciences, Electronics

Tools

Neuronavigation systems

Job description

At Capla, we are redefining the future of surgery through intelligent, connected, and data-driven medical technologies. Our mission is to make surgery smarter, safer, and more human-centered by combining the power of AI, machine learning, cloud computing, and advanced visualization systems. We are developing next-generation surgical navigation and OR integration platforms that empower surgeons with precision, real-time insights, and intuitive control — ultimately improving patient outcomes worldwide.

Capla's strength comes from its multidisciplinary team of healthcare professionals, surgeons, robotic and biomedical engineers, AI and ML specialists, quality experts, and data scientists. Together, we're building an ecosystem of technologies that bring intelligence, accuracy, and trust to every step of the surgical workflow.

As an early and rapidly growing healthcare startup, Capla offers an exciting environment for those who want to be part of something transformational. Our team is expanding quickly across product, engineering, and clinical domains, creating abundant opportunities to innovate, learn, and grow. At Capla, every individual contributes directly to shaping products that will define the future of modern surgery, where technology and

compassion converge to enhance human lives.

As a Clinical Support Engineer, you will be responsible for supporting Capla's neurosurgical robots and neuronavigation systems in live clinical environments. This role is critical in ensuring safe, effective, and confident adoption of Capla's advanced navigation technologies by surgeons and hospital teams.

You will work closely with neurosurgeons, OT staff, biomedical engineers, and Capla's R&D teams to deliver seamless system installations, intraoperative support, training, and feedback-driven improvements. This role demands strong clinical understanding, technical aptitude, and the ability to perform under high-pressure surgical environments.

Responsibilities

Clinical & Surgical Support

• Provide real-time intraoperative support for neurosurgical and neuronavigation procedures


• Assist surgeons during cranial and spine navigation workflows


• Ensure correct system setup, calibration, and validation before procedures


• Troubleshoot and resolve technical issues during surgeries with minimal disruption


• Install, configure, and commission neuronavigation systems at hospital sites


• Perform system acceptance testing and clinical readiness checks


• Coordinate with hospital biomedical and IT teams for successful deployment

Training & Education

• Train surgeons, OT nurses, and technical staff on system operation and


• workflows


• Conduct product demonstrations, workshops, and hands-on training sessions


• Develop training materials and contribute to clinical documentation


• Act as a clinical interface between hospitals and Capla's R&D teams


• Collect structured feedback from users to support product improvement


• Support clinical evaluations, trials, and conferences

Qualifications

• Bachelor's degree in Biomedical Engineering, Life Sciences, Electronics, or a related field


• 2–3 years of experience supporting neurosurgical or neuronavigation products


• Strong understanding of neurosurgical workflows and OR protocols


• Willingness to travel extensively across India and internationally

Preferred

• Experience with cranial or spine navigation systems


• Hands-on experience with surgical robotics in spine or orthopaedic procedures (e.g., robotic-assisted spine surgery platforms) is a strong advantage


• Exposure to advanced imaging platforms (O-arm, C-arm, intraoperative CT/MRI)


• Strong communication and presentation skills


• High learning aptitude and comfort working in a fast-paced startup environment