Clinical Field Engineer - Surgical Robotics

Articulus Surgical; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Travel opportunities

On-site deployment experience

Job summary

Articulus Surgical is seeking a hands-on Field Engineer to be the backbone of workshops, demos and deployments across India. You will set up and operate Nebula, Galaxi and Pulsar systems on-site, troubleshoot in real time and ensure surgeons and hospital staff have a flawless experience with our products during college demos or hospital deployments.

You will travel extensively to support demos and deployments, conduct live product demonstrations for clinicians, and manage end-to-end event

Qualifications

• Degree in Biomedical, Electronics, Mechanical or related engineering.
• 0–1 years' experience in field service or hardware deployment.
• Willingness to travel across India, including weekends.
• Strong communication for clinical audiences.
• Organised with logistics and timelines.

Responsibilities

• Set up Articulus systems on-site for workshops and demos.
• Travel across India for multi-day deployments and demos.
• Demonstrate products to surgeons and staff and answer questions.
• Coordinate end-to-end event logistics and transport.
• Troubleshoot hardware/software on-site and escalate when needed.
• Support installation, commissioning and basic user training at sites.
• Maintain equipment logs and flag maintenance needs.

Skills

Hands-on hardware

Troubleshooting

Customer communication

Documentation & logging

MS Office/Google Workspace

Education

Bachelor's degree in Biomedical/Electrical/Mechanical engineering

Tools

MS Office

Google Workspace

Job description

We're looking for a hands-on Field Engineer to be the backbone of every Articulus workshop, demo and deployment. You'll set up and operate our systems on-site, troubleshoot in real time, and make sure surgeons and hospital staff get a flawless experience with our products, whether that's a simulator at a medical college or a full deployment at a partner hospital.

What You'll Work On

• Set up, calibrate and operate Articulus systems (Nebula, Galaxi, Pulsar) on-site for workshops, CMEs and hospital demos.
• Travel extensively across India, often at short notice and for multi-day stretches, to support demos and deployments.
• Conduct live product demonstrations for surgeons and hospital staff, explaining features and handling technical questions.
• Own end-to-end event logistics — packing/transporting equipment, venue coordination and setup/breakdown.
• Troubleshoot hardware and software issues on-site, escalating to engineering when needed.
• Support installation, commissioning and basic user training at customer sites as part of the deployment team.
• Maintain equipment logs (condition, calibration, consumables) and flag maintenance needs proactively.
• Coordinate travel and on-ground arrangements with the Clinical Strategy & Commercialisation team.
• Capture feedback from each demo/workshop for the team's reporting and improvement loop.

Preferred Background

• Degree in Biomedical, Electronics, Mechanical or related engineering discipline; 0–1 years' experience.
• Comfortable working hands-on with hardware, cabling and basic electro-mechanical/software troubleshooting.
• High flexibility to travel extensively across India, often at short notice, with occasional weekend work.
• Strong communication skills; able to explain technical concepts to a non-engineering, clinical audience.
• High ownership, calm under pressure, and organised with logistics and timelines.
• Basic proficiency with MS Office/Google Workspace.

Good to Have

• Exposure to medical devices, robotics or simulation systems.
• Experience supporting events, trade shows or field service during internships.
• Valid driving license and willingness to drive equipment vehicles locally.

What You'll Gain

• A front-row seat to landmark moments in Indian surgical robotics — first resident trials on Nebula, first live Galaxi case at a new hospital.
• Direct work with the Clinical Strategy & Commercialisation team and deep exposure to real hospital environments.
• A foundation in medical device deployment, early in your career.