Clinical Application, CV

Getinge; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Getinge seeks a training and product support professional to plan, coordinate and execute clinical EVH programs. You will train Physician Assistants and Surgeons, discuss clinical trials, and extend patient support as needed.

The role includes internal product training for sales/marketing and collaboration with regional teams to achieve budgets, handling technical discussions, and customer engagements.

Qualifications

• Minimum 2-3 years’ experience in related domain.
• Background and experience in related portfolio.

Responsibilities

• Provide information to Physicians & Allied Health Professionals by discussing the latest clinical trials on EVH.
• Conduct In-service education programs for new and existing users to improve confidence and maximize usage of EVH.
• Provide product support to users in person, or by written or verbal means.
• To extend patient support at short notice.
• Product training to Sales and Marketing team internally and end users (externally).
• Support the respective Region to achieve Sales budget for respective Division.
• Attend or at times drive technical & product discussions.
• To closely work with Sales team to introduce and promote to Consultants / Surgeons / Technicians/ Purchase authorities during all pre and post sales activities.

Job description

• To plan,co-ordinate and execute clinical programs to promote concept of EVH.
• To handhold and train Physician Assistants / Surgeons on EVH.

Job Responsibilities and Essential Duties

• Provide information to Physicians & Allied Health Professionals by discussing / detailing the latest clinical trials on EVH.
• Conduct In-service education programs for new and existing users to improve confidence and maximize usage of EVH.
• Provide product support to users either in person, or by written or verbal means.
• To extend patient support at short notice.
• Product training to Sales and Marketing team internally and end users (externally)
• Support the respective Region to achieve Sales budget for respective Division.
• Support Technical Discussions / Negotiations

Training Support

• Responsible for Training Frontline / Regional Sales in EVH
• Initiate/Conduct/Facilitate internal product and Technical Training for Sales and other team members/Distributors to meet Internal & external guidelines.
• Conducting operational training to end user, follow-up trainings and troubleshooting.
• Hand hold and develop new sales representatives on priority to ensure thatthey are confident in promoting the product to the customers.
• Support the respective Region to achieve Sales budget for the respective division.
• Attend or at times drive technical &product discussions
• To closelywork with Sales team to introduce and promote to Consultants / Surgeons / Technicians/ Purchase authorities during all pre and post sales activities.

Other

• Track Regionalsales of the division.
• Maintain & Analyze sales data and take corrective actionsto address areas of concernin consultation with the Product Manager – CS VS.
• Handling complaint related to products from customers on Equipment’s/Consumables and co- ordinate with appropriate person for feedback and resolution.
• Other duties as assignedby seniors/management to support team.
• Manage CustomerVisits.
• Minimum 2-3 years’ experience in related domain.
• Background and experience in related portfolio.