Client Service Executive

Corporate Connections; Mumbai; Hybrid; INR 400,000 - 550,000; Full time

Job summary

Corporate Connections in Mumbai seeks a Client Service Executive to manage client relationships and coordinate cross-functional projects from brief to delivery. You will communicate client requirements clearly and ensure teams understand expectations to deliver on time.

The role requires strong written and verbal communication, excellent organisation, and a proactive, ownership-driven approach in a fast-paced startup environment.

Qualifications

• Excellent written and verbal communication skills.
• Highly organised with strong time-management abilities.
• Exceptional eye for detail and accuracy.
• Polite, professional and confident with clients.
• Proactive problem solver with strong ownership.
• Ability to manage multiple projects and deadlines.
• Comfortable working in a fast-paced, deadline-driven start-up environment.
• Proficiency in Google Workspace / MS Office; project-management tools are a plus.
• Keep tasks structured and follow through reliably.
• Take ownership, follow up consistently, and ensure nothing is missed

Responsibilities

• Maintain primary client contact and ensure timely communication.
• Coordinate projects across creative, design, production, merchandising, operations and marketing.
• Handle client queries, feedback, revisions and approvals promptly.
• Ensure accurate information flow between clients and internal teams.
• Ensure deliverables and final requirements are completed before closing a project.

Skills

Client communication

Time management

Attention to detail

Professionalism

Ownership

Multitasking

Startup experience

Google Workspace

Tools

Google Workspace

MS Office

Project management tools

Job description

Looking for Client Service Executive role for well reputed Internet Marketing firm located located in Mumbai.

Role & responsibilities

1. Client Management

Act as the primary point of contact for clients, maintaining clear, professional and timely communication. Understand client requirements and ensure expectations are clearly communicated internally.

2. Project Coordination

Coordinate projects across creative, design, production, merchandising, operations and marketing teams. Ensure briefs, timelines and deliverables are clearly understood and executed.

3. Client Communication

Handle client queries, feedback, revisions and approvals professionally and promptly. Ensure communication is clear, polite, structured and solution-oriented.

4. Internal Coordination

Ensure accurate flow of information between clients and internal teams. Maintain clear documentation of briefs, feedback, approvals, changes, timelines and action items.

5. Project Closure

Ensure all deliverables, approvals and final requirements are completed before closing a project. Maintain proper records and ensure smooth handovers.

Preferred candidate profile

• Excellent written and verbal communication skills.
• Highly organised with strong task and time-management abilities.
• Exceptional eye for detail and accuracy.
• Polite, professional and confident with clients.
• Proactive problem solver with strong ownership.
• Ability to manage multiple projects and deadlines.
• Comfortable working in a fast-paced, deadline-driven start-up environment.
• Proficiency in Google Workspace / MS Office; project-management tools are a plus.
• Keep tasks structured and follow through reliably.
• Take ownership, follow up consistently, and ensure nothing is missed