Client Servicing Executive

BC Web Wise; Mumbai; On-site; INR 420,000 - 680,000; Full time

Job summary

BC Web Wise is seeking a dynamic Client Servicing Executive in Mumbai to drive client relationships and project delivery. The role focuses on understanding client needs, coordinating with internal teams, and ensuring timely, effective communication across campaigns.

The ideal candidate has a marketing or related degree and 2–3 years of experience in client servicing or account management within advertising or marketing.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in MS Office (Word, Excel, PowerPoint).
• A team player with a proactive approach and problem-solving mindset.

Responsibilities

• Act as a liaison between clients and internal teams to ensure smooth communication and delivery of services.
• Understand client requirements, provide solutions, and ensure timely execution of projects.
• Support in creating project proposals, reports, and updates.
• Coordinate with the creative, production, and operations teams to ensure client satisfaction.
• Handle routine client interactions, addressing queries and escalating issues when necessary.
• Assist in brainstorming and implementing strategies to meet client objectives.

Job description

Client Servicing Executive -Mumbai (2-3 Yrs Exp)

Job Summary

Are you a dynamic and client-focused individual with a passion for digital marketing Do terms like Creative Strategy, Brand Strategy, Brand Building, Positioning (Marketing), Creative Management, Cross-functional Collaborations, Advertising, Account Management, Consumer Journey, Digital Marketing, Social

Media Marketing, Strategic Planning, etc. feature prominently in what you have been doing so far

Key Responsibilities

• Act as a liaison between clients and internal teams to ensure smooth communication and delivery of services.
• Understand client requirements, provide solutions, and ensure timely execution of projects.
• Support in creating project proposals, reports, and updates.
• Coordinate with the creative, production, and operations teams to ensure client satisfaction.
• Handle routine client interactions, addressing queries and escalating issues when necessary.
• Assist in brainstorming and implementing strategies to meet client objectives.

Requirements

• Bachelor s degree in Marketing, Mass Communication, Business Administration, or a related field.
• 2-3 years of experience in client servicing, account management, or related roles in advertising or marketing.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in MS Office (Word, Excel, PowerPoint).
• A team player with a proactive approach and problem-solving mindset.

Employment Type

• Full-time.