Client Servicing Executive

SoCheers; Mumbai; On-site; INR 279,000 - 390,600; Full time

Job summary

A digital marketing agency in Mumbai seeks a dependable coordinator to manage brand activities and ensure effective communication among teams. The ideal candidate should be organized, detail-oriented, and eager to gain experience in brand management and campaign execution. Responsibilities include supporting brand functions, tracking deliverables, and maintaining clear documentation. This role offers an opportunity to thrive within a collaborative agency environment.

Qualifications

• Organised, detail-oriented, and dependable.
• Ability to communicate clearly and follow through on commitments.
• Curious about brands, content, and digital platforms.

Responsibilities

• Support the day-to-day functioning of assigned brands.
• Ensure briefs, timelines, and expectations are communicated clearly.
• Track deliverables across various teams.
• Flag delays or potential risks early.
• Maintain documentation hygiene.

Skills

Organisational skills

Clear communication

Attention to detail

Team coordination

Curiosity about brands and content

Job description

• You are organised, detail-oriented, and dependable.
• You communicate clearly, follow through on commitments, and bring structure to fast-moving workflows.
• You are curious about brands, content, and digital platforms, and you actively observe how ideas and decisions shape the work that goes live.
• You enjoy working with multiple teams and ensuring that moving parts stay aligned.
• This role is ideal for someone who is eager to build strong foundations in brand management, coordination, and campaign execution within a collaborative agency environment.

What will you do?

• Support the day-to-day functioning of assigned brands within a cluster.
• Ensure briefs, timelines, and expectations are clearly communicated to internal teams.
• Track deliverables across Content, Design, Video, and other teams to ensure work progresses as planned.
• Flag delays or potential risks early so teams can address them proactively.
• Maintain trackers, decks, MOMs, and overall documentation hygiene.
• Consolidate client and internal feedback clearly and accurately.
• Participate in brainstorms and reviews to understand brand tone and campaign thinking.
• Coordinate across teams to ensure smooth and aligned execution.