Client Servicing Executive

Numoo HR; Mumbai; On-site; INR 500,000 - 800,000; Full time

Job summary

A leading digital marketing agency is seeking an Account Executive to join their Client Servicing team in Mumbai. The ideal candidate will have 1–3 years of experience in client servicing, particularly with B2C, lifestyle, or fashion brands. Responsibilities include managing client accounts, preparing reports, and analyzing campaign performance. Candidates should possess strong communication and analytical skills. This role offers the opportunity to work in a dynamic and fast-paced environment, contributing to notable brand experiences.

Qualifications

• 1–3 years of experience in client servicing/social media/digital marketing.
• Experience working with B2C, lifestyle, or fashion brands preferred.
• Strong analytical skills with the ability to interpret data and create reports.

Responsibilities

• Manage day-to-day client servicing for social media and digital marketing accounts.
• Prepare and present detailed reports with actionable insights.
• Analyze campaign performance to optimize future strategies.

Skills

Excellent communication skills

Strong attention to detail

Analytical skills

Interpersonal skills

Organizational abilities

Job description

Overview

Dive into the dynamic world of RepIndia, where creativity and digital expertise merge to create unforgettable brand experiences. From brand identity to social media magic, ORM, and SEO, we’ve got it all under one roof. Welcome to the house that was digitally built!

Who we are

At RepIndia, we bring together the brightest tech minds, design enthusiasts, social media strategists, and meticulous client planners. Whether it’s redefining a brand’s identity, launching an award-winning social media campaign, or developing a lightning-fast mobile site, our team of innovative thinkers works together to help you stand out in a crowded market.

About the Role

We are looking for a dynamic and detail-oriented Account Executive to join our Client Servicing team at RepIndia. The ideal candidate will have prior experience working with B2C, lifestyle, or fashion brands and possess a strong understanding of digital marketing, reporting, and campaign execution.

Key Responsibilities

• Experience-2-3 years in in client servicing / account management within a digital or advertising agency∙ Mandatory experience working with finance
• Manage day-to-day client servicing for social media and digital marketing accounts
• Work closely with internal teams (creative, media, strategy) to ensure smooth execution of campaigns
• Prepare and present detailed reports (monthly, campaign-wise) with actionable insights
• Analyze campaign performance and derive learnings to optimize future strategies
• Coordinate with media teams and demonstrate a basic understanding of media metrics (reach, impressions, CTR, etc.)
• Identify and execute topical opportunities (moment marketing) aligned with brand communication
• Handle multiple accounts simultaneously while maintaining quality and timelines
• Ensure timely delivery of all client requirements and deliverables

Candidate Requirements

• 1–3 years of experience in client servicing/social media/digital marketing
• Experience working with B2C, lifestyle, or fashion brands is preferred
• Strong analytical skills with the ability to interpret data and create reports
• Basic understanding of digital/media metrics and campaign tracking
• Exposure to campaign planning and execution
• Ability to work on multiple accounts and manage priorities efficiently
• Quick turnaround time on deliverables, especially reports

Key Skills

• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Ability to work in a fast-paced environment
• Good understanding of the overall advertising and digital ecosystem