Client Servicing Executive

Comic Con India; India; On-site; INR 450,000 - 650,000; Full time

Job summary

Comic Con India in Gurgaon is seeking an Executive – Client Servicing to bridge sponsors and internal teams, owning activations from pre-event planning through on-ground execution and post-event reporting.

You will nurture client relationships, ensure timely delivery of commitments, coordinate across Sales, Marketing, Design and Logistics, travel to show venues, and contribute to renewals and upsell opportunities for future editions.

Qualifications

• 1 to 3 years of hands-on experience in client servicing, account management, or event coordination.
• Willingness to travel across cities for on-ground event execution during show seasons.
• Exceptional verbal and written communication skills to articulate ideas clearly and manage client expectations effectively.
• Meticulous approach to tracking timelines, managing deliverables, and ensuring brand accuracy in all collateral.

Responsibilities

• Client Relationship Management: Act as the primary, go-to point of contact for assigned clients and sponsors post-sales, ensuring clear communication and high levels of client satisfaction.
• Deliverable Ownership: Track, manage, and ensure the timely delivery of all contractual commitments, brand placements, and custom activations promised to clients.
• Internal Cross-Functional Coordination: Collaborate closely with Sales, Marketing, Design, Logistics, and On-Ground Event Operations teams to turn client briefs into reality.
• On-Ground Event Execution: Travel to event locations across cities to lead on-site client coordination, oversee brand booth setups, resolve live issues, and ensure brand visibility aligns with agreed standards.
• Client Reporting & Feedback: Create comprehensive post-event execution reports, highlighting key metrics, footfalls, media reach, and visual proof of deliverables to share with clients.
• Account Growth & Renewals: Support the Sales team in identifying client renewal opportunities and upselling potential activations for future editions based on client goals.

Skills

Client relationship management

Event coordination

Travel readiness

Verbal & written communication

Attention to detail

Job description

Location: Gurgaon, 6 Days Work from Office

Employment Type: Full-Time

Experience Level: 1 to 3 Years

Company Description Comic Con India is the largest pop-culture festival platform in the country, hosting multiple shows across India that attract over 200,000 fans annually. The brand also engages an extensive digital community of more than 20 million fans, with a cumulative social reach exceeding 141 million. Events bring together diverse fandoms spanning comics, toys, merchandise, anime, cosplay, television, films, gaming, and more. As a fast-growing entertainment company, Comic Con India offers team members the chance to work closely with fans, creators, and brands at the center of contemporary pop culture.

Role Summary:

As an Executive – Client Servicing, you will be the key bridge between our corporate sponsors/clients and internal execution teams. You will manage client relationships post-sale, taking full ownership of brand activation deliverables and ensuring seamless, end-to-end execution—from pre-event planning through to on-ground execution and post-event reporting.

Key Responsibility

• Client Relationship Management: Act as the primary, go-to point of contact for assigned clients and sponsors post-sales, ensuring clear communication and high levels of client satisfaction.
• Deliverable Ownership: Track, manage, and ensure the timely delivery of all contractual commitments, brand placements, and custom activations promised to clients.
• Internal Cross-Functional Coordination: Collaborate closely with Sales, Marketing, Design, Logistics, and On-Ground Event Operations teams to turn client briefs into reality.
• On-Ground Event Execution: Travel to event locations across cities to lead on-site client coordination, oversee brand booth setups, resolve live issues, and ensure brand visibility aligns with agreed standards.
• Client Reporting & Feedback: Create comprehensive post-event execution reports, highlighting key metrics, footfalls, media reach, and visual proof of deliverables to share with clients.
• Account Growth & Renewals: Support the Sales team in identifying client renewal opportunities and upselling potential activations for future editions based on client goals.

Requirements:

• Experience: 1 to 3 years of hands-on experience in client servicing, account management, or event coordination (experience in events, media agencies, or brand management is a plus).
• Willingness to Travel: Ready and willing to travel across cities for on-ground event execution during show seasons.
• Communication Skills: Exceptional verbal and written communication skills to articulate ideas clearly and manage client expectations effectively.
• Pressure Handling & Problem-Solving: Ability to remain composed, act fast, and solve real-time challenges under high-pressure, live-event environments.
• Attention to Detail: Meticulous approach to tracking timelines, managing deliverables, and ensuring brand accuracy in all collateral.