Client Servicing Executive

BrandCrest Holdings Private Limited; Bengaluru Urban; On-site; INR 240,000 - 360,000; Full time

Job summary

BrandCrest Holdings is seeking a Client Servicing Executive to build and maintain strong client relationships and manage advertising campaigns from brief to delivery in Bengaluru. You will bridge clients with internal teams, gather campaign requirements, and ensure smooth execution across creative, design, and production.

The role requires 0.6 months to 2 years of client service experience, excellent communication, and the ability to coordinate complex campaigns.

Qualifications

• Proven experience in client servicing or management of clients within the advertising, marketing, or communications industry.
• Strong understanding of client coordination and project management.
• Exceptional interpersonal and communication skills, both written and verbal.
• Ability to build and maintain lasting client relationships and manage client expectations effectively.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficiency in using project management tools and software.
• Creative thinking and problem-solving skills, with the ability to propose innovative solutions.
• Strong analytical skills to interpret campaign performance data and provide actionable insights.
• A self-starter with the ability to work independently as well as part of a team.
• Flexibility to adapt to a fast-paced, evolving industry and manage multiple client accounts simultaneously.
• Flexible Hours
• Casual Wear (Except for Client facing Employees)

Responsibilities

• Develop and nurture strong, long-lasting client relationships by understanding their business goals and objectives.
• Act as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner.
• Collaborate with clients to gather campaign requirements, objectives, and preferences, translating them into clear briefs for the creative and production teams.
• Work closely with internal teams such as creative, design, copywriting, and production, ensuring that client expectations are met and campaigns are executed flawlessly.
• Present campaign proposals, strategies, and creative concepts to clients, incorporating feedback and making necessary adjustments to align with their vision.
• Monitor the progress of ongoing campaigns, tracking key performance metrics and providing regular updates to clients.
• Proactively identify opportunities for upselling and cross-selling additional services to existing clients based on their evolving needs and industry trends.
• Stay up-to-date with industry trends, competitive landscape, and emerging technologies to provide clients with strategic insights and recommendations.
• Manage project timelines, budgets, and resources, ensuring that campaigns are delivered on time and within budget constraints.
• Address any issues or challenges that arise during campaign execution, finding effective solutions and maintaining client satisfaction.
• Prepare and deliver regular performance reports to clients, highlighting the impact and results of their advertising campaigns.
• Participate in client presentations, industry events, and networking activities to enhance the company's reputation and client base.

Skills

Client servicing

Communication

Project management

Relationship building

Education

Bachelor’s or Master’s degree in Marketing, Business, Communications, or a related field

Job description

Bangalore North, India | Posted on 07/28/2026

Empowering Your Business to Grow, Scale, and Lead

At BrandCrest Holdings, we fuel your journey from inception to impact — combining strategy, speed, and smart technology to unlock business growth.

Our verticals, AdCrest for marketing and brand activations, and FinCrest for finance, compliance, and funding, are designed to deliver impact.

Backed by tech-enabled platforms, we simplify operations and unlock growth potential. We work with you, not just for you—offering solutions that are aligned with your goals, ready to adapt, and built for long-term success.

Job Description

BrandCrest Holdings is a diversified business group committed to building agile, high-impact brandsacross India’s evolving business landscape. We operate through two key verticals:

• AdCrest – Our full-stack advertising and marketing powerhouse, offering services across brandactivations, OOH, transit, influencer, video, and digital marketing under specialized sub-brands.


• FinCrest – Our financial advisory and compliance services vertical, delivering tax consulting,regulatory guidance, virtual CFO solutions, and business finance strategy to startups andenterprises.

About the role: This is a full-time, on-site role as a Client Servicing Executive located in Bengaluru. As a Client Servicing Executive at AdCrest, you will be responsible for building and maintaining strong client relationships,understanding their needs and ensuring the successful execution of advertising campaigns. The Client Servicing Executive will act as a bridge between clients and internal teams.

Key responsibilities

• Develop and nurture strong, long-lasting client relationships by understanding their business goals and objectives.


• Act as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner.


• Collaborate with clients to gather campaign requirements, objectives, and preferences, translating them into clear briefs for the creative and production teams.


• Work closely with internal teams such as creative, design, copywriting, and production, ensuring that client expectations are met and campaigns are executed flawlessly.


• Present campaign proposals, strategies, and creative concepts to clients, incorporating feedback and making necessary adjustments to align with their vision.


• Monitor the progress of ongoing campaigns, tracking key performance metrics and providing regular updates to clients.


• Proactively identify opportunities for upselling and cross-selling additional services to existing clients based on their evolving needs and industry trends.


• Stay up-to-date with industry trends, competitive landscape, and emerging technologies to provide clients with strategic insights and recommendations.


• Manage project timelines, budgets, and resources, ensuring that campaigns are delivered on time and within budget constraints.


• Address any issues or challenges that arise during campaign execution, finding effective solutions and maintaining client satisfaction.


• Prepare and deliver regular performance reports to clients, highlighting the impact and results of their advertising campaigns.


• Participate in client presentations, industry events, and networking activities to enhance the company's reputation and client base.

Requirements

Specification:

Qualification: Bachelor’s or Master’s degree in Marketing, Business, Communications, or a related field

Experience: 0.6months - 2yrs Client service (Advertising agency experience is an added advantage)

Salary:As per Industry Standards

• Proven experience in client servicing or management of clients within the advertising,marketing, or communications industry.


• Strong understanding of client coordination and projectmanagement.


• Exceptional interpersonal and communication skills, both written and verbal.


• Ability to build and maintain lasting client relationships and manage client expectationseffectively.


• Detail-oriented with excellent organizational and multitasking abilities.


• Proficiency in using project management tools and software.


• Creative thinking and problem-solving skills, with the ability to propose innovativesolutions.


• Strong analytical skills to interpret campaign performance data and provide actionableinsights.


• A self-starter with the ability to work independently as well as part of a team.


• Flexibility to adapt to a fast-paced, evolving industry and manage multiple clientaccounts simultaneously.


• Flexible Hours


• Casual Wear (Except for Client facing Employees)