Client Servicing & Event Operations Manager

Triangular Dots; Maharashtra; On-site; INR 700,000 - 1,100,000; Full time

Job summary

A dynamic marketing solutions company in Maharashtra is seeking a Client Servicing & Event Operations Manager. The ideal candidate will have 4 to 5 years of experience in client servicing and event management, including lead management, event planning, and vendor coordination. Strong communication and problem-solving skills are essential for this role. The position offers opportunities for travel and the chance to work on diverse projects across India, ensuring successful execution of events and client relationship management.

Qualifications

• 4 to 5 years of relevant experience in client servicing and event management.
• Strong understanding of event planning, budgeting, and operations.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead multiple client accounts independently, overseeing project lifecycle.
• Build and nurture long-term client partnerships through strategic communication.
• Understand client requirements and translate them into actionable event plans.
• Conceptualize, plan, and execute events and brand activations across locations.
• Coordinate with internal teams and external partners to ensure execution.
• Manage event budgets effectively, ensuring optimal resource allocation.
• Travel to event locations and client meetings as required.
• Prepare client presentations and proposals tailored to their needs.
• Handle vendor negotiations and ensure timely delivery of services.
• Maintain detailed reports and documentation for each project.

Skills

Vendor management

Brand activation

Client servicing

Execute events

Event operation

Event planning

Event management

Education

Bachelor’s degree

MBA

Tools

MS Excel

PowerPoint

Presentation software

Job description

Client Servicing & Event Operations Manager

This range is provided by Triangular Dots. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

About The Company

Triangular Dots is a 360‑degree marketing solutions company that conducts events and promotions across India for several corporate clients. A young company with a professional approach. Conducts product launches, seminars, manpower‑driven activities, exhibitions, and college and corporate promotions.

About The Role

We are looking for a dynamic and proactive professional with 4–5 years of experience in client servicing and event operations. The ideal candidate should have a proven track record of handling clients independently, planning and executing events, managing vendors, and ensuring smooth end‑to‑end delivery of campaigns.

Key Responsibilities

• Lead multiple client accounts independently, overseeing the complete project lifecycle from brief to execution
• Build and nurture long‑term client partnerships through strategic communication, trust, and proactive relationship management
• Understand client requirements and translate them into actionable event plans
• Conceptualize, plan, and execute events and brand activations across locations
• Coordinate with internal teams, vendors, and external partners to ensure seamless execution
• Manage event budgets and costings effectively, ensuring optimal resource allocation
• Travel to event locations and client meetings as and when required
• Prepare client presentations, proposals, and pitches tailored to their needs
• Handle vendor negotiations and procurement and ensure timely delivery of services
• Maintain detailed reports and documentation for each project using Excel and other tools

Requirements

• 4 to 5 years of relevant experience in client servicing and event management
• Bachelor’s degree required; MBA preferred
• Strong understanding of event planning, budgeting, and operations
• Excellent communication and interpersonal skills
• Proficiency in MS Excel, PowerPoint, and presentation creation
• Ability and willingness to travel for events and meetings
• Strong problem‑solving skills and the ability to perform under pressure
• Experience in managing vendors and multi‑city event coordination is a plus

Skills: vendor management, brand activation, client servicing, execute events, event operation, event planning, event management