Client servicing(Digital Marketing)

Graygraph Technologies Pvt Ltd; Dadri; On-site; INR 800,000 - 1,200,000; Full time

Job summary

An IT services provider is seeking a Project Manager in Dadri, Uttar Pradesh. The ideal candidate will have a background in Digital Marketing and strong communication skills. Responsibilities include managing client projects, coordinating between departments, and ensuring quality service delivery. Candidates should be proactive in maintaining relationships and achieving strategic objectives. This full-time role operates during the night shift and requires a positive attitude in challenging situations.

Qualifications

• Prior experience in Digital Marketing, Project Coordinator or Project Manager roles.
• Excellent written and verbal communication skills.
• Ability to manage projects and client relations effectively.

Responsibilities

• Manage projects and relationships with clients.
• Coordinate with various departments for project execution.
• Document client requests for timely feedback.
• Lead solution development efforts.

Skills

Digital Marketing

Project Management

Communication Skills

Relationship Building

MS Word

MS Excel

MS PowerPoint

Job description

Designation: Project Manager

Job Type: Full-time

Shift: Night Shift ( 7:00 PM to 4:00 AM - Saturday, Sunday fixed Off)

Responsibilities

• Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.
• Excellent written and verbal communication and presentation skills able to generate interest and engages the client during calls and on emails.
• Manage projects, establish productive, professional and profitable relationships with key personnel and clients in assigned projects.
• Coordinate with various departments within the organization, including support, service, technology and manage resources, in order to ensure seamless functioning of the client accounts.
• Responsible for client receivables; planning and execution of monthly retention.
• Candidates with Project Management, Digital Marketing & Technical Skills Preferred.
• Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
• Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.
• Achieves strategic customer objectives and account plans defined by company management.
• Good relationship building skills (internal, external, and cross-cultural).
• Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint.
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.
• Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer- expectations and assess customer needs on an ongoing basis.

Job Profile: Project Manager

About Graygraph Technologies

Graygraph Technologies Pvt Ltd is an IT services provider company that has the skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts who are working on modern technologies and tools with vast experience to carry out web-based projects.

To know more, please visit our Websites:

www.Graygraph.com

Venue for Interview: Graygraph Technologies, Second Floor, A128 Block, Sector 63, Noida.

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