Client Servicing and Operations Manager

Neelwarn Parshva Global; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Neelwarn Parshva Global in Mumbai is seeking an experienced influencer marketing professional to manage day-to-day campaigns, ensuring timely delivery to clients and on-brand execution across platforms.

You will collaborate with creative and production teams, build lasting client relationships, analyze performance data, and optimize future initiatives to deliver measurable results for varied brands. This role requires strong project management and a client-first mindset.

Qualifications

• 5-7 years of experience in influencer marketing or related field.
• Proven track record in managing multiple projects simultaneously while meeting deadlines.
• Strong understanding of celebrity management principles and ability to work closely with talent agencies/brands.
• Excellent client servicing skills with the ability to build long-term relationships.

Responsibilities

• Manage day-to-day operations of influencer marketing campaigns, ensuring timely execution and delivery to clients.
• Develop and maintain strong relationships with clients through regular communication, understanding their needs, and providing tailored solutions.
• Collaborate with internal teams (e.g., creative, production) to develop brand campaigns that meet client expectations.
• Analyze campaign performance data to identify areas for improvement and optimize future initiatives.

Skills

Influencer marketing

Client relationship management

Project management

Job description

Roles and Responsibilities :

• Manage day-to-day operations of influencer marketing campaigns, ensuring timely execution and delivery to clients.
• Develop and maintain strong relationships with clients through regular communication, understanding their needs, and providing tailored solutions.
• Collaborate with internal teams (e.g., creative, production) to develop brand campaigns that meet client expectations.
• Analyze campaign performance data to identify areas for improvement and optimize future initiatives.

Job Requirements :

• 5-7 years of experience in influencer marketing or related field
• Proven track record in managing multiple projects simultaneously while meeting deadlines.
• Strong understanding of celebrity management principles and ability to work closely with talent agencies/brands.
• Excellent client servicing skills with the ability to build long-term relationships.