Client Service Executive

CR8 Advertising Pvt. Ltd.; Ernakulam; On-site; INR 279,000 - 446,400; Full time

Job summary

A leading advertising agency in Ernakulam is seeking a proactive Client Service Executive to manage client communication and coordinate with the internal team. The ideal candidate will ensure timely delivery of projects, maintain strong client relationships, and handle queries effectively. A bachelor’s degree in Marketing, Business Administration, or a related field is required, along with 1-3 years of relevant experience. Join our dynamic team and help us grow lasting client connections.

Qualifications

• Proactive approach in managing client communication.
• Ability to understand client requirements and convey them to the team.
• Experience in maintaining strong client relationships.

Responsibilities

• Act as the main point of contact between clients and the company.
• Understand client requirements and communicate them to the internal team.
• Ensure projects are completed on time as per client expectations.
• Follow up with clients for feedback, approvals, and project updates.

Skills

Good communication and interpersonal skills

Ability to manage multiple projects simultaneously

Strong coordination and follow-up skills

Basic understanding of advertising, branding, or digital marketing

Problem-solving ability

Attention to detail

Positive and professional attitude

Education

Any Degree, Bachelor’s degree in Marketing, Business Administration, Communication, or related field

Job description

Job Summary

We are looking for a proactive Client Service Executive to manage client communication, understand requirements, and ensure smooth coordination between clients and the internal creative team. The candidate will play a key role in maintaining strong client relationships and ensuring timely delivery of projects.

Key Responsibilities

• Act as the main point of contact between clients and the company
• Understand client requirements and clearly communicate them to the internal team
• Coordinate with graphic designers, content writers, and marketing team
• Ensure projects are completed on time as per client expectations
• Follow up with clients for feedback, approvals, and project updates
• Prepare briefs, share references, and maintain project records
• Handle client queries professionally and provide timely responses
• Maintain good client relationships for repeat business
• Support projects for clients across states

Required Skills

• Good communication and interpersonal skills
• Ability to manage multiple projects simultaneously
• Strong coordination and follow-up skills
• Basic understanding of advertising, branding, or digital marketing
• Problem-solving ability and attention to detail
• Positive and professional attitude

Qualifications

Any Degree, Bachelor’s degree in Marketing, Business Administration, Communication, or related field.

Experience

1 – 3 years (Advertising / Marketing / Agency experience preferred)

Working Hours

9.00 am to 6.30 pm

Salary

Salary information not provided.