Client Relationship Executive (CRM Executive)

Rabin's Photography; Kolkata District; On-site; INR 300,000 - 500,000; Full time

Job summary

Rabin's Photography is looking for a Client Relationship Executive based in Kolkata, India. This role will manage client communications and ensure an excellent customer experience from booking to delivery. You will handle queries, track payments, and maintain relationships.

Applicants should have a Bachelor's degree and possess strong communication skills, customer service abilities, and be proficient in Microsoft Office and Google Workspace. Fluency in Bengali, Hindi, and English is preferred.

Qualifications

• Excellent verbal and written communication skills are essential.
• Experience in customer support, CRM, or hospitality is preferred.
• Professional and friendly communication style.

Responsibilities

• Manage client communications and ensure a smooth customer experience.
• Handle client queries and coordinate project timelines.
• Maintain long-term client relationships and track payments.

Skills

Excellent verbal and written communication skills

Strong customer service and relationship management abilities

Ability to handle multiple clients and projects simultaneously

Strong organizational and problem-solving skills

Fluency in Bengali, Hindi, and English

Education

Bachelor's degree in any discipline

Tools

Microsoft Office

Google Workspace

Job description

Client Relationship Executive (CRM Executive)

Full-time Kolkata, India OPEN

About This Role

Rabin's Photography is seeking a Client Relationship Executive to manage client communications and ensure a smooth customer experience from booking to final delivery. The role involves handling client queries, coordinating project timelines, managing follow-ups, collecting selections, tracking payments, and maintaining long-term client relationships.

Requirements

• Bachelor's degree in any discipline.
• Excellent verbal and written communication skills.
• Strong customer service and relationship management abilities.
• Ability to handle multiple clients and projects simultaneously.
• Experience in customer support, CRM, or hospitality is preferred.
• Good knowledge of Microsoft Office and Google Workspace.
• Strong organizational and problem-solving skills.
• Ability to maintain detailed client records and follow-up schedules.
• Professional and friendly communication style.
• Fluency in Bengali, Hindi, and English preferred.