Client Relationship Executive

Zentrust; Hyderabad; On-site; INR 180,000 - 300,000; Full time

Job summary

Zentrust is seeking a client relations executive to handle calls, emails, and chat with clients, understand their requirements, and provide accurate information and support. You will communicate clearly, remain courteous, and ensure every interaction reflects the company's standards.

The role focuses on building and maintaining strong client relationships with timely updates, coordinating with internal teams to resolve queries, and supporting daily operational activities within the client

Qualifications

• Any graduate
• Freshers with good communication skills and willingness to start their career in client relations
• Female candidates
• Willing to work in night shifts

Responsibilities

• Handle client calls, emails, and chat-based communication professionally
• Understand client requirements and provide accurate information or support
• Maintain strong relationships with clients by offering timely updates
• Coordinate with internal teams to resolve client queries
• Ensure high levels of customer satisfaction
• Support daily operational activities as part of the client relations team

Skills

Communication skills

Education

Any graduate

Job description

Role & responsibilities

• Handle client calls, emails, and chat-based communication professionally
• Understand client requirements and provide accurate information or support
• Maintain strong relationships with clients by offering timely updates
• Coordinate with internal teams to resolve client queries
• Ensure high levels of customer satisfaction
• Support daily operational activities as part of the client relations team

Preferred candidate profile

• Any graduate
• Female candidates
• Freshers with good communication skills and willingness to start their career in client relations
• willing to work in night shifts