Client Engagement & Delivery Manager

Aeries Technology; Hyderabad; Hybrid; INR 2,500,000 - 4,000,000; Full time

Job summary

Aeries Technology is seeking a Client Engagement & Delivery Manager to lead delivery across global client accounts from Hyderabad. The role requires an engineering background and 12+ years of experience, with a focus on managing US/UK client relationships and scaling engineering teams.

Candidates should be comfortable with client-facing interactions and multi-shift work as needed. The candidate will drive service delivery, build robust engagement models, and work with cross-functional teams in a

Qualifications

• Strong Software Engineering background.
• Experience in managing US/UK client management for CEM.
• Experience in setting up and scaling engineering teams.
• Line/People Management experience.
• Proven capability in solution creation and solutioning.
• Experience in delivery management and project execution.
• Strong Business Consulting and Pre-Sales experience.
• Operational depth in managing engineering projects and teams.
• Excellent communication and stakeholder management skills.
• Open to client-facing engagements and business interactions.

Responsibilities

• The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

Skills

Software Engineering

US/UK client mgmt

Delivery management

People management

Solutioning

Pre-Sales

Stakeholder management

Client-facing

Communication skills

Education

Engineering background

Job description

Position/Title: Client Engagement & Delivery Manager

Experience: 12+ years

Qualification: Engineering background (mandatory)

Department: Service Delivery

Employment type: Full Time

Location: Priority 1: Hyderabad

Shifts (if any): Candidate should be flexible to work in different shifts, if required

About Aeries:

Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

For more information, log on to http://www.aeriestechnology.com

Key Skills & Experience Required:

• Strong Software Engineering background. Managing the US, UK client management experience for CEM.
• Experience in setting up and scaling engineering teams
• Line/People Management experience
• Proven capability in solution creation and solutioning
• Experience in delivery management and project execution
• Strong Business Consulting and Pre-Sales experience
• Operational depth in managing engineering projects and teams
• Excellent communication and stakeholder management skills
• Open to client-facing engagements and business interactions

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.