Client Engagement & Delivery Manager

Aeries Technology, Inc.; Hyderabad; On-site; INR 2,000,000 - 3,600,000; Full time

Benefits offered by this job

Shift flexibility

Job summary

Aeries Technology is seeking a Client Engagement & Delivery Manager to lead large-scale software delivery programs and strong client engagement. The role requires an engineering background and 15+ years’ experience in software engineering, delivery leadership, and global teams.

The successful candidate will drive delivery excellence, collaborate with stakeholders, and manage cross-functional teams to ensure on-time, on-budget execution while maintaining high standards of quality and client

Qualifications

• Engineering background required
• 15+ years of experience in software engineering/leadership
• Experience in delivery management and client engagement
• Experience managing distributed/global teams

Responsibilities

• Lead end-to-end software delivery programs with cross-functional teams
• Engage with senior stakeholders and clients to drive value and alignment
• Plan, monitor, and optimize delivery timelines, budgets and quality
• Mentor and scale engineering managers, tech leads and teams
• Represent the company in client reviews and business discussions

Skills

Software Engineering Leadership

Delivery Management

Stakeholder Management

People Leadership

Education

Bachelor’s or Master’s in Engineering

Job description

Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.Read about us at https://aeriestechnology.com

About Business Unit

Roles and Responsibility

Position/Title: Client Engagement & Delivery Manager

Experience: 15+ years

Qualification: Engineering background (mandatory)

Department: Service Delivery

Employment type: Full Time

Location:

Priority 1: Hyderabad

Shifts (if any): Candidate should be flexible to work in different shifts, if required

About Aeries:

Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

For more information, log on to http://www.aeriestechnology.com

Software Engineering Leadership:

• Strong foundation in Software Engineering with extensive experience in designing, developing, and delivering scalable technology solutions.
• Proven ability to drive engineering excellence through best practices, innovation, quality standards, and performance optimization.
• Deep understanding of software development life cycles (SDLC), architecture, cloud technologies, and modern engineering methodologies.Engineering Team

Building & Organizational Scaling

• Demonstrated experience in building, mentoring, and scaling high-performing engineering teams across multiple functions and technology domains.
• Ability to establish team structures, define roles and responsibilities, and implement processes that support sustainable growth.
• Strong focus on talent acquisition, employee development, succession planning, and team engagement.
• Significant experience managing engineering managers, technical leads, and cross-functional teams.
• Proven track record of driving employee performance, coaching team members, conducting performance reviews, and fostering a collaborative work environment.
• Ability to inspire, influence, and develop teams while promoting a culture of accountability and continuous improvement.
• Extensive experience in solution creation, technology consulting, and designing innovative business and technology solutions.
• Ability to translate complex business requirements into scalable, cost-effective, and technically robust solutions.
• Strong problem-solving skills with a strategic mindset for addressing customer and business challenges.

Delivery & Program Management

• Hands-on experience managing large-scale technology programs, engineering projects, and product delivery initiatives.
• Proven ability to ensure successful project execution by managing scope, timelines, budgets, quality standards, and stakeholder expectations.
• Strong understanding of Agile, Scrum, DevOps, and other modern delivery frameworks.

Business Consulting & Pre-Sales

• Demonstrated success in business consulting, customer engagement, solution presentations, and pre-sales activities.
• Ability to work closely with sales and business teams to identify customer needs, define value propositions, prepare proposals, and support deal closures.
• Experience in conducting client workshops, solution demonstrations, effort estimations, and commercial discussions.

Operational Excellence

• Strong operational expertise in managing engineering functions, resource planning, utilization, financial targets, governance, and risk management.
• Ability to establish key performance indicators (KPIs), monitor project health, and drive operational efficiencies across teams and programs.
• Experience in managing multiple concurrent initiatives while ensuring compliance with organizational standards and processes.

Stakeholder & Client Management

• Excellent communication, presentation, negotiation, and interpersonal skills.
• Ability to build and maintain strong relationships with senior leadership, clients, partners, and internal stakeholders.
• Comfortable interacting with C-level executives and leading strategic business discussions.

Customer-Facing Engagement

• Willingness and ability to engage directly with clients in UK, USA and understand business requirements, and provide strategic technology guidance.
• Proven capability to represent the organization in customer meetings, business reviews, and leadership forums.
• Strong customer-centric mindset with a focus on delivering business value and building long-term partnerships.

Preferred Candidate Profile

• Bachelor’s or master’s degree in engineering, Computer Science, Information Technology, or a related discipline.
• 15+ years of experience in software engineering, technology consulting, delivery management, and engineering leadership roles.
• Experience working in a global delivery environment and managing distributed teams.
• Strong business acumen combined with technical depth and leadership capabilities.

This profile is ideal for a senior engineering leadership role such as Associate General Manager (AGM) / Engineering Director / Head of Engineering with ownership of engineering delivery, solutioning, business consulting, and team management.

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.