Client Coordinator

ThoughtWin - A CMMI Level 3 Company; Ridhi Sidhi Circle; On-site; INR 400,000 - 600,000; Full time

Job summary

KLOBTech is seeking a Client Coordinator to join the Technology department. This role reports to the Sales Manager and focuses on client inquiries, project coordination, and data maintenance within the CRM.

The ideal candidate holds a bachelor’s degree in business administration, has 2+ years in customer service or sales, and demonstrates strong communication and multitasking abilities to support effective client onboarding and ongoing relations.

Qualifications

• Bachelor's degree in Business Administration or a related field.
• 2+ years in a customer service or sales role.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize competing demands.
• Proficiency in Microsoft Office and CRM software.

Responsibilities

• Serve as the primary point of contact for client inquiries and provide timely and accurate responses.
• Collaborate with the sales and project management teams to ensure successful delivery of projects.
• Maintain and update client information in the company database.
• Identify areas for process improvement and work with management to implement solutions.
• Assist with client onboarding and training.

Skills

Interpersonal skills

Communication skills

CRM software

Microsoft Office

Education

Bachelor's degree in Business Administration

Tools

CRM software

Microsoft Office

Job description

Client Coordinator

Department

Technology

Reporting Structure

Reports to the Sales Manager

Job Summary

We are seeking a highly motivated and organized individual to join our team as a Client Coordinator at KLOBTech.

Responsibilities

• Serve as the primary point of contact for client inquiries and provide timely and accurate responses.
• Collaborate with the sales and project management teams to ensure successful delivery of projects.
• Maintain and update client information in the company database.
• Identify areas for process improvement and work with management to implement solutions.
• Assist with client onboarding and training.

Qualifications

• Bachelor's degree in Business Administration or a related field.
• 2+ years in a customer service or sales role.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize competing demands.
• Proficiency in Microsoft Office and CRM software.