Client Co-Ordinator

Hadron Infra Projects Pvt Ltd; Tamil Nadu; Remote; INR 360,000 - 600,000; Full time

Benefits offered by this job

Cell phone reimbursement

Job summary

Hadron Infra Projects Pvt Ltd in India is seeking a Client Relations Specialist to handle communications, maintain records, and coordinate with internal teams to ensure client satisfaction. The role is remote and supports clients across the region.

You will respond to inquiries via phone and email, log daily notes, schedule meetings, and pass feedback to sales, marketing, or project teams, contributing to strong client retention and service excellence.

Responsibilities

• Serve as the first point of contact to answer questions, relay updates, and manage expectations via phone and email.
• Build long-term trust and help retain existing clients by delivering helpful service.
• Maintain accurate client records, log daily contact notes, and manage schedules or meetings.
• Listen to client complaints and work quickly with internal teams to resolve issues.
• Pass valuable client feedback and details to the sales, marketing, or project teams. [1, 2, 3]

Job description

Key Responsibilities

• Client Communication: Serve as the first point of contact to answer questions, relay updates, and manage expectations via phone and email.
• Relationship Management: Build long-term trust and help retain existing clients by delivering helpful service.
• Administrative Tasks: Maintain accurate client records, log daily contact notes, and manage schedules or meetings.
• Problem Solving: Listen to client complaints and work quickly with internal teams to resolve issues.
• Team Coordination: Pass valuable client feedback and details to the sales, marketing, or project teams. [1, 2, 3]

Benefits

• Cell phone reimbursement

Work Location: Remote