Client Coordinator

Matrix Elevators Private Limited; Delhi; Presencial; INR 167.000 - 223.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cell phone reimbursement

Paid sick time

Descripción de la vacante

Matrix Elevators Private Limited in Delhi invites a proactive Customer Coordinator to be the first point of contact for clients. You will coordinate meetings, confirm schedules, update records, and communicate client requirements to internal teams.

This role is in-person and requires strong communication and organizational skills. Daily tasks include following up on appointments, preparing basic reports or agendas, and addressing routine client concerns while escalating issues when needed.

Formación

• Strong verbal and written communication skills.
• Good organizational and time management abilities.
• Proficiency in MS Office (Word, Excel, Outlook) or similar tools.
• Ability to multitask and prioritize work effectively.
• Customer-focused attitude with a professional approach.

Responsabilidades

• Coordinate with clients to schedule and confirm meetings.
• Act as the primary point of contact for customer inquiries and follow-ups.
• Maintain and update client records and meeting schedules.
• Communicate client requirements clearly to internal teams.
• Follow up with clients regarding appointments, feedback, and updates.
• Assist in preparing reports, presentations, or meeting agendas.
• Resolve basic client concerns or elevate issues when necessary.

Conocimientos

Communication skills

Organization

MS Office

Herramientas

MS Office

Descripción del empleo

Key Responsibilities :

• Coordinate with clients to schedule and confirm meetings.
• Act as the primary point of contact for customer inquiries and follow-ups.
• Maintain and update client records and meeting schedules.
• Communicate client requirements clearly to internal teams.
• Follow up with clients regarding appointments, feedback, and updates.
• Assist in preparing reports, presentations, or meeting agendas.
• Resolve basic client concerns or elevate issues when necessary.

Requirements :

• Strong verbal and written communication skills.
• Good organizational and time management abilities.
• Proficiency in MS Office (Word, Excel, Outlook) or similar tools.
• Ability to multitask and prioritize work effectively.
• Customer-focused attitude with a professional approach.
• Previous experience in customer service or coordination (preferred but not mandatory).

Pay

Pay: ₹15,** - ₹20,** per month

Benefits :

• Cell phone reimbursement
• Paid sick time

Work Location

Work Location: In person