Client Coordinator

Reventum; Hyderabad; On-site; INR 750,000 - 1,100,000; Full time

Job summary

A leading IT services company in Hyderabad is seeking a Client Relationship Manager to serve as the primary liaison between clients and internal teams. This position requires building long-term relationships with clients, ensuring timely resolution of issues, and monitoring client accounts for growth opportunities. The ideal candidate should have a Bachelor's degree and 3-8 years of experience in client management. Willingness to work night shifts for US clients is essential. Competitive compensation and a full-time role are offered.

Qualifications

• 3-8 years of experience in client relationship management or account management in US Staffing.
• Willingness to work night shifts (US Process) from the office.
• Excellent communication and interpersonal skills (verbal and written).
• Strong problem-solving abilities and attention to detail.
• Willingness to work night shifts (US Process) from the office.

Responsibilities

• Serve as the primary liaison between clients and the company.
• Build and maintain long‑term relationships with clients.
• Coordinate with internal departments for service delivery.
• Monitor client accounts for risks or opportunities.
• Maintain accurate client information in CRM systems.
• Handle client escalations professionally.
• Handle client escalations with professionalism and efficiency.
• Contribute to process improvements that enhance the client experience.

Skills

Communication skills

Interpersonal skills

Problem-solving

Attention to detail

Night shift readiness

Education

Bachelor’s degree in Business Administration, Marketing, Communications, or related field

Tools

CRM software

Job description

Job Overview

We are looking for a candidate who will act as the primary point of contact between our clients and internal teams. The role requires maintaining client relationships, ensuring satisfaction, and supporting the successful delivery of deliverables.

Key Responsibilities

• Serve as the primary liaison between clients and the company.
• Build and maintain long‑term relationships with clients by understanding their needs and ensuring timely resolution of issues.
• Coordinate with internal departments to ensure seamless service delivery.
• Monitor client accounts to identify and address potential risks or opportunities for growth.
• Maintain accurate client information and documentation in CRM systems.
• Provide regular updates and reports on client interactions and project statuses.
• Handle client escalations with professionalism and efficiency.
• Contribute to process improvements that enhance the client experience.

Required Skills & Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• 3‑8 years of experience in client relationship management, or account management in US Staffing.
• Excellent communication and interpersonal skills (verbal and written).
• Strong problem‑solving abilities and attention to detail.
• Willingness to work night shifts (US Process) from the office.

Employment Details

Senior Level: Entry level | Employment Type: Full‑time | Job Function: Administrative | Industry: IT Services and IT Consulting

Location

Hyderabad, Telangana, India

How to Apply

Apply directly on LinkedIn or send your resume to [e-mail]. WhatsApp [phone] to schedule an interview.