Client Service Specialist

Quadrant Resource LLC; Hyderabad; Hybrid; INR 900,000 - 1,200,000; Full time

Job summary

Quadrant Resource LLC in Hyderabad is seeking an Account Manager to manage key accounts, build client relationships, and coordinate with cross-functional teams to deliver projects.

The role requires proactive client interaction, regular meetings, and delivery-focused reporting. The ideal candidate will lead account teams, oversee client engagement, and drive customer success in a dynamic environment.

Qualifications

• Managed a portfolio of key accounts and developed long-lasting relationships with clients.
• Conducted regular meetings with clients to understand their business needs and provided support.
• Oversaw recruitment, training, and development of the account management team with coaching.
• Coordinated with cross-functional teams (tech & PM) to ensure delivery and satisfaction.
• Prepared and presented regular reports on account performance, sales activities, and market trends to management.

Responsibilities

• Manage key accounts and build strong client relationships.
• Coordinate with internal teams to ensure project delivery and client satisfaction.
• Provide coaching and leadership to the account management team.
• Prepare regular performance and market trend reports for leadership.

Skills

Client Coordination

Client Engagement

Job description

Role & responsibilities

• Managed a portfolio of key accounts and developed long-lasting relationships with clients.
• Conducted regular meetings with clients to understand their business needs and provided support.
• Managed the recruitment, training, and development of the account management team, provided regular feedback, coaching, and mentoring to drive team performance.
• Coordinated with cross-functional teams, including technical and project management teams, to ensure successful project delivery and customer satisfaction.
• Prepared and presented regular reports on account performance, sales activities, and market trends to management.

Preferred candidate profile

Client Coordination

'Client Engagement