Claims Specialist - SME Insurance

BimaKavach; Bengaluru; On-site; INR 450,000 - 750,000; Full time

Job summary

BimaKavach in Bengaluru, Karnataka, is seeking a detailed-oriented Non-EB Claims Specialist to manage and process insurance claims for non-employee benefits. You will ensure accurate documentation, timely settlements, and adherence to regulatory guidelines.

Work with clients, agents, and internal teams to resolve inquiries, conduct investigations for complex claims, and prepare reports for management. Experience in Non-EB claims and knowledge of insurance regulations are preferred.

Qualifications

• Bachelor's degree in Insurance, Finance, or related field preferred.
• Proven experience in handling Non-EB insurance claims.

Responsibilities

• Evaluate, process, and settle Non-EB insurance claims efficiently.
• Review claim submissions, validate supporting documents, and ensure policy-term compliance.
• Communicate with clients, agents, and stakeholders to provide updates and resolve inquiries.
• Conduct investigations for complex claims, liaising with assessors and legal teams when required.
• Maintain regulatory and internal guidelines in claim settlements.
• Prepare and submit claim reports, updates, and analysis to management.

Skills

Regulatory compliance

Analytical skills

Communication skills

Customer service

Data analysis

Education

Bachelor's degree in Insurance/Finance

Tools

Claims management software

Job description

Who Are We?

BimaKavach is reimagining how Indian businesses access protection – with technology, speed, and simplicity at the core of everything we do.

We proudly serve 6,000+ companies, including names like LG, The Whole Truth, Godrej Koerber, CleverTap, Wrogn, and SuperYou, and are backed by top investors like Waterbridge, Blume, Arali, and Eximius.

Our mission? To safeguard every Indian business by 2047.

Our mindset? Bold, fast-moving, and customer-obsessed.

Join us at BimaKavach and be part of a once-in-a-generation opportunity to reshape how insurance works for millions of businesses. Bring your expertise, curiosity, and ambition — and help build the future of SME insurance in India.

Job Overview

We are seeking a detailed-oriented and efficient Non-EB Claims Specialist to manage and process insurance claims for non-employee benefits (Non-EB) policies. The role involves ensuring accurate documentation, timely claim settlements, and adherence to regulatory and company guidelines.

Key Responsibilities

• Evaluate, process, and settle Non-EB insurance claims efficiently.
• Review claim submissions, validate supporting documents, and ensure compliance with policy terms.
• Communicate with clients, agents, and other stakeholders to provide updates and resolve inquiries.
• Conduct investigations for complex claims, liaising with assessors and legal teams when required.
• Maintain strict adherence to regulatory and internal guidelines in claim settlements.
• Prepare and submit claim reports, updates, and analysis to management.

Qualifications

• Education: Bachelor’s degree in Insurance, Finance, or a related field (preferred).
• Experience: Proven experience in handling Non-EB insurance claims.

Skills

• Familiarity with insurance regulations and compliance requirements.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• Proficiency in claims management software and data analysis tools is a plus.