Non-EB Claims Specialist

Keka Technologies Private Limited; Bengaluru; On-site; INR 500,000 - 700,000; Full time

Job summary

BimaKavach is seeking a detail-oriented EB + Non-EB Claims Specialist to manage and process insurance claims for non-employee benefits (Non-EB) policies in India. The role emphasizes accurate documentation, timely settlements, and adherence to regulatory and internal guidelines.

Responsibilities include evaluating, processing, and settling claims, reviewing submissions, and ensuring policy compliance while coordinating with clients, agents, and internal teams.

Qualifications

• Bachelor's degree in Insurance, Finance, or a related field.
• Proven experience in handling Non-EB insurance claims.
• Familiarity with insurance regulations and compliance requirements.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• Proficiency in claims management software and data analysis tools is a plus.

Responsibilities

• Evaluate, process, and settle Non-EB insurance claims efficiently.
• Review claim submissions, validate supporting documents, and ensure compliance with policy terms.
• Communicate with clients, agents, and other stakeholders to provide updates and resolve inquiries.
• Conduct investigations for complex claims, liaising with assessors and legal teams when required.
• Maintain strict adherence to regulatory and internal guidelines in claim settlements.
• Prepare and submit claim reports, updates, and analysis to management.

Skills

Analytical skills

Problem solving

Communication

Customer service

Regulatory compliance

Education

Bachelor's degree in Insurance/Finance or related field

Tools

Claims management software

Job description

BimaKavach is reimagining how Indian businesses access protection - with technology, speed, and simplicity at the core of everything we do.

We proudly serve 4,500+ companies, including names like LG, The Whole Truth, Godrej Koerber, CleverTap, Wrogn, and SuperYou, and are backed by top investors like Waterbridge, Blume, Arali, and Eximius.

Our mission? To safeguard every Indian business by 2047.

Our mindset? Bold, fast-moving, and customer-obsessed.

Join us at BimaKavach and be part of a once-in-a-generation opportunity to reshape how insurance works for millions of businesses. Bring your expertise, curiosity, and ambition — and help build the future of SME insurance in India.

Job Overview:

We are seeking a detail-oriented and efficient EB + Non-EB Claims Specialist to manage and process insurance claims for non-employee benefits (Non-EB) policies. The role involves ensuring accurate documentation, timely claim settlements, and adherence to regulatory and company guidelines.

Key Responsibilities:

• Evaluate, process, and settle Non-EB insurance claims efficiently.
• Review claim submissions, validate supporting documents, and ensure compliance with policy terms.
• Communicate with clients, agents, and other stakeholders to provide updates and resolve inquiries.
• Conduct investigations for complex claims, liaising with assessors and legal teams when required.
• Maintain strict adherence to regulatory and internal guidelines in claim settlements.
• Prepare and submit claim reports, updates, and analysis to management.

Qualifications:

• Education: Bachelor's degree in Insurance, Finance, or a related field (preferred).
• Experience: Proven experience in handling Non-EB insurance claims.
• Skills:
  • Familiarity with insurance regulations and compliance requirements.
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service skills.
  • Proficiency in claims management software and data analysis tools is a plus.

Why Join BimaKavach:

• Work directly with leadership in a high-impact, strategic role
• Shape the people strategy of a fast-growing insurtech company
• High ownership and visibility across business decisions
• Opportunity to build and scale HR frameworks from scratch