Area Head-Utkarsh Banca- West

Darwinbox Digital Solutions Pvt. Ltd.; Mumbai Suburban; On-site; INR 600,000 - 900,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. seeks a results-driven leader to drive sales, recruitment, and persistency targets within Bancassurance partnerships.

You will mentor teams, review KPIs, and reward high performers while strengthening advisor networks and customer relationships. Develop strategies to exceed targets and ensure ethical, compliant operations. Responsibilities include coaching, performance tracking, and process improvements, with focus on market knowledge, negotiation, and

Qualifications

• Competencies listed include sales orientation, market knowledge, recruitment, leadership and ethics.
• Strong ability to drive monthly/quarterly targets and build advisor networks.
• Ability to train and coach teams on product knowledge, processes, and customer service.

Responsibilities

• Encourage teams to set challenging goals and achieve them (sales, recruitment, persistency).
• Review performance against KPIs and incentives; provide feedback for improvement.
• Recognize top performers and drive a culture of high achievement in bancassurance.
• Develop and maintain relationships with existing customers to generate repeat business.
• Meet or exceed monthly/quarterly sales targets and nurture advisor pipelines.
• Provide product knowledge training to the sales team to improve customer experience.
• Identify customer needs and recommend appropriate solutions and services.
• Ensure ethical practices and compliance with laws and standards.

Skills

Sales Orientation

Market Knowledge

Sales Coaching

Negotiation

Pipeline Management

Customer Focus

Feedback Use

Service Quality

Relationship Management

Collaboration

Integrity

Accountability

Compliance Oversight

Fair Practice

Role Modeling

People and Team Leadership

Recruitment/Distribution Skills

Candidate Assessment

Persuasion

Relationship Building

Onboarding Support

Market Mapping

Planning

Problem Solving

Decision Making

Performance Tracking

Continuous Improvement

Job description

2 - 10 Years

Permanent - Non FLS

Job Description

• Competency- Result Orientation
  Definition-
  Encourages the team to set challenging yet achievable sales, recruitment and persistency goals (13th and 25th month)

Regularly reviews self and team performance on KPI, incentive targets and provides feedback to help them improve

Recognizes and rewards team members who consistently exceed their sales, recruitment and persistency targets (KPI)

Skillset required-
Planning, Problem Solving, Decision Making, Performance Tracking, Continuous Improvement

• Competency - Sales Orientation
  Definition-
  Proactively researches and stays updated on new life insurance products and services

Identifies customer needs and recommends appropriate solutions

Develops strong relationships with existing customers to drive repeat business

Meets or exceeds monthly/quarterly sales targets

Skillset required-
Market Knowledge, Sales Coaching, Negotiation, Opportunity Planning, Pipeline Management

Proactively identifies and addresses customer needs and concerns

Knows customer segments in the locality and develops strong relationships with customers to foster loyalty and trust

Provides product knowledge training to sales team to enhance customer experience

Analyzes customer feedback and implements improvements to processes and services
Skillset required-
Customer Focus, Feedback Use, Service Quality, Relationship Management, Collaboration

• Competency- Work Ethics
  Definition-
  Promotes a culture of integrity and ethical behavior within the team

Ensures sales practices comply with relevant laws, regulations, and industry standards

Provides guidance to sales representatives on ethical dilemmas and decision-making

Takes prompt action to address any unethical conduct or misconduct towards brand values
Skillset required-
Integrity, Accountability, Compliance Oversight, Fair Practice, Role Modeling

• Competency - People and Team Leadership
  Definition-
  Communicates a clear vision and strategy for the team to achieve organizational objectives

Motivates and inspires the team to perform at a high level

Delegates tasks and responsibilities effectively to leverage team members' capabilities

Provides constructive feedback and coaching to help team members develop their skills

• Competency - Recruitment/Distribution Skills
  Definition-
  Proactively identifies and maintains a diverse pipeline of potential advisors and partners using established criteria, competitor mapping, and professional networking.

Develops and delivers a compelling value proposition that clearly articulates the career opportunity, compensation, and support structure, effectively influencing and convincing high-potential advisors and partners to join the team.

Skillfully anticipates and manages advisor objections through clear communication, factual evidence, and motivational techniques.

Effectively leverages existing networks, professional referrals, and natural market opportunities to consistently generate quality leads for distribution expansion.

Demonstrates the ability to attract established and high-performing distributors or teams from competitor organizations by highlighting the unique advantages and growth opportunities the company offers.

Ensures a good selection process is followed, and successful recruits are smoothly integrated by providing initial training and necessary resources to facilitate a fast start in the role.

Skillset required-
Candidate Assessment, Persuasion, Relationship Building, Onboarding Support, Market Mapping

Job Snapshot

Updated Date

12-06-2026

Job ID

Job_8767

Department

Partnership Distribution - Bancassurance SSF - Utkarsh

Location