Circle Head

Mahindra And Mahindra Ltd.; Chennai District; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Mahindra And Mahindra Ltd. is seeking an experienced telecom O&M leader to oversee passive infrastructure across the circle. You will ensure high uptime, energy efficiency, and cost control while managing a team of site engineers and technicians.

You will coordinate with vendors, monitor SLAs, and drive preventive maintenance programs to minimize asset failures and outages, aligning with client agreements and business targets.

Qualifications

• 15–20 years of telecom O&M leadership experience.
• Oversee passive telecom infrastructure across the circle.
• Proven ability to manage vendors, SLAs, and budgets.

Responsibilities

• Oversee operations and maintenance of towers, DG sets, batteries and shelters.
• Ensure uptime >99.95% and enforce preventive maintenance schedules.
• Lead O&M activities across all sites in the circle.
• Manage clusters of managers, field engineers and technicians.
• Supervise third-party vendors for site upkeep and servicing.
• Track assets and implement corrective actions to avoid failures.
• Plan projects, coordinate site execution and prepare handover docs.
• Drive business development, revenue targets and timely collections.
• Maintain client interactions and uphold preferred vendor status.

Skills

O&M management

Vendor management

Team leadership

Site coordination

Preventive maintenance

Asset management

Energy efficiency

Customer interaction

Job description

Select how often (in days) to receive an alert:

• Responsible for overseeing the operations and maintenance of passive telecom infrastructure (towers, power systems, shelters, and related assets) across the assigned telecom circle.
• The role involves ensuring high uptime, optimal energy efficiency, preventive and corrective maintenance, vendor management, SLA compliance, and cost control while maintaining network availability as per client agreements.
• Lead O&M activities across all telecom sites within the circle.
• Ensure >99.95% uptime for all passive infrastructure (towers, DG sets, batteries, power systems, etc.).
• Implement preventive maintenance (PM) schedules and enforce compliance.
• Manage a team of Cluster Managers, Field Engineers, and Technicians.
• Supervise third-party vendors for site upkeep, diesel filling, security, and equipment servicing.
• Track and manage all critical and non-critical infrastructure assets.
• Ensure timely preventive and corrective maintenance to reduce asset failures.
• Project planning, Site Coordination/Monitoring, Site Execution and preparation of handover documents
  
• Ensure business development in the circle, cost control, timely collection of payments as per the targets
• regular interaction with the team and customer and maintain most preferred vendor status with all customers
• ensure the volumes and revenues of the circle as per the Business Plan

Experience

15-20years

Industry Preferred

Telecome

Qualifications

General Requirements

Communication

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