Circle Head - Wireline Operations

airtel; Maharashtra; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Airtel is seeking a Circle Operations Head to ensure fault-free services for Mobility, B2B and Homes customers by implementing and maintaining the OSP/ISP networks (Transport, FTTH and MPLS) across the circle. This includes new deployments and preventive maintenance to support service delivery and robust network design.

You will lead a large field operations team, drive digital tool adoption, and ensure adherence to MTTR targets in a dynamic telecom environment.

Qualifications

• BE/B.Tech with 10-15 years of experience in OSP/ISP of Transport, FTTH & MPLS Networks.
• Experience of handling large Field operations org.
• Effective communication/interpersonal skills to manage team and customer

Responsibilities

• Reduce & sustain Network faults both SA & NSA by circle targets.
• To meet MTTR deadlines for service impacting faults.
• Creating network diversities & robustness to avoid services impact.
• New deliveries by Fibre readiness/ patching/tapings for B2B/Homes/Mobility.
• Preventive maintenance of OSP/ISP as per schedule.
• Network maintenance cost reduction.
• Team Development & pipeline creation for NMT/ISP/AMs
• Driving the adaption of digital tools.
• Ensure quality of work as per specifications.

Skills

Business Acumen

Execution excellence

Leading teams

Influencing

Education

BE/B.Tech

Job description

Purpose of the Job

The role of Circle Operations Head is to ensure fault free services to all Mobility/B2B/ Homes customers, by implementing, operating and maintaining the OSP/ISP of Transport, FTTH & MPLS Networks in the circle. To ensure service delivery to all Mobility/B2B/Homes customers from Transport/FTTH/MPLS Network along with new implementation and to maintain Transmission & MPLS network of circle : Fibre KM’s, IRU-KM’s & IP-1 KM’s , Nos of own POP, Nos of Network elements & No. of Home-passes

• Reduce & sustain Network faults both SA & NSA by as per respective circle targets for Mobility, Homes & B2B.
• To meet the deadlines of MTTR for service impacting faults.
• Creating network diversities & robustness to avoid services impact.
• New deliveries by Fibre readiness/ patching/tapings for B2B/Homes/Mobility customers & new projects.
• Preventive maintenance of OSP/ISP as per schedule.
• Network maintenance cost reduction.
• Team Development & pipeline creation for NMT/ISP/AMs
• Driving the adaption of digital tools.
• Ensure quality of work as per specifications.

Key competencies

Business Acumen - able to plan through strategic thinking, carries an understanding of all areas of a business' operations and how they are interconnected, recognizes the financial elements of the business; and makes decisions to move the business with appropriate strategy. Ability to read, analyze and interpret common scientific and technical journals, financial reports, legal documents or government regulations

Purpose of the Job

The role of Circle Operations Head is to ensure fault free services to all Mobility/B2B/ Homes customers, by implementing, operating and maintaining the OSP/ISP of Transport, FTTH & MPLS Networks in the circle. To ensure service delivery to all Mobility/B2B/Homes customers from Transport/FTTH/MPLS Network along with new implementation and to maintain Transmission & MPLS network of circle : Fibre KM’s, IRU-KM’s & IP-1 KM’s , Nos of own POP, Nos of Network elements & No. of Home-passes

Deliverables

• Reduce & sustain Network faults both SA & NSA by as per respective circle targets for Mobility, Homes & B2B.
• To meet the deadlines of MTTR for service impacting faults.
• Creating network diversities & robustness to avoid services impact.
• New deliveries by Fibre readiness/ patching/tapings for B2B/Homes/Mobility customers & new projects.
• Preventive maintenance of OSP/ISP as per schedule.
• Network maintenance cost reduction.
• Team Development & pipeline creation for NMT/ISP/AMs
• Driving the adaption of digital tools.
• Ensure quality of work as per specifications.

Key competencies

Business Acumen - able to plan through strategic thinking, carries an understanding of all areas of a business' operations and how they are interconnected, recognizes the financial elements of the business; and makes decisions to move the business with appropriate strategy. Ability to read, analyze and interpret common scientific and technical journals, financial reports, legal documents or government regulations Execution excellence - translates initiatives into actions, creates accountability, ensures skills and readiness, defines and adheres to Processes, Strive for excellence. Sets aspirational targets and milestones for self & team in alignment in organization objectives, Perseveres to deliver results irrespective of challenges & constraints. Leading & energizing teams - Ability to effectively lead a large & diverse operations of newly formed organization in a highly evolving, multi technology & varying customer needs environment Influencing- Is an influencer, manages the stakeholders by creating a lasting relationship based on a consistent delivery of a win-win proposition.

Qualification

B.E/B.Tech with 10-15 years of experience in OSP/ISP of Transport, FTTH & MPLS Networks .

Experience of handling large Field operations org

Effective communication/interpersonal skills to manage team and customer

#BAL