Chief Experience Officer (CXO)

StudyMEDIC Pakistan Collision Co; Thrissur; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

StudyMEDIC Pakistan Collision Co seeks a Chief Experience Officer (CXO) in Thrissur with 12+ years of leadership experience to drive end-to-end execution and anchor the company’s learner-centric medical education initiatives.

You will oversee cross-functional leadership and partner closely with senior teams to translate strategy into high-quality outcomes for learners, educators, institutions, and partners.

Qualifications

• 12+ years of leadership experience, including senior executive roles
• Proven track record of managing C-level leaders or large cross-functional teams
• Experience in EdTech, medical education, healthcare training, or digital platforms
• Strong execution, operational, and stakeholder management skills
• Ability to balance strategic thinking with hands-on problem-solving
• Experience scaling education or SaaS platforms from growth to maturity
• Familiarity with medical education ecosystems (UG/PG, CME/CPD, exam prep, institutional training)
• Exposure to regulated or credibility-driven domains (healthcare, life sciences)
• Board-level communication and governance experience
• Strategy translated into consistent, high-quality execution

Responsibilities

• Own company-wide execution of strategic priorities and OKRs
• Manage and align the C-team and functional heads
• Ensure cross-functional collaboration, accountability, and delivery
• Translate CEO and Board vision into clear execution plans and measurable outcomes
• Drive operational rigor, cadence, and decision-making across leadership
• Own the end-to-end experience for learners, educators, institutions, and enterprise customers
• Ensure platforms deliver measurable learning outcomes, engagement, and adoption
• Champion learner-centric, educator-friendly, and institution-ready solutions
• Balance experience quality with scalability, efficiency, and business goals
• Partner with CTO and Product leadership to ensure execution excellence
• Align academic, clinical, and instructional design with platform capabilities
• Ensure learning journeys are intuitive, credible, and aligned with medical education standards
• Oversee onboarding, engagement, assessments, certifications, and renewals
• Define and track success metrics across experience, learning outcomes, retention, and revenue
• Establish governance models for delivery, prioritization, and risk management
• Identify execution bottlenecks and resolve them
• Report progress, risks, and outcomes to CEO and Board
• Build a high-performance leadership culture
• Coach and develop senior leaders across functions
• Promote clarity of roles, decision rights, and ownership
• Reinforce values of excellence, learner impact, and execution discipline

Skills

Leadership

Execution

Stakeholder management

EdTech

Medical education

Healthcare training

Strategy

Board-level communication

Governance

Education

Bachelor’s or Master’s Degree in Engineering or related field

Job description

Role Chief Experience Officer (CXO) Experience 12+ years of Leadership Experience including Senior Executive Roles Location Thrissur Education Bachelor’s or Master’s Degree , Engineering, or Related field

The CXO is responsible for end-to-end organizational execution and experience , ensuring that strategy translates into high-quality outcomes across learners, educators, institutions, and partners. This role oversees cross-functional leadership, drives operational excellence, and ensures alignment between vision, execution, and impact.

The CXO acts as the execution anchor of the company , managing C-level leaders and senior teams while championing learner-centric, outcome-driven medical education.

SKILLS

Key Responsibilities

• Own company-wide execution of strategic priorities and OKRs
• Manage and align the C-team and functional heads
• Ensure cross-functional collaboration, accountability, and delivery
• Translate CEO and Board vision into clear execution plans and measurable outcomes
• Drive operational rigor, cadence, and decision-making across leadership

Experience & Outcomes Ownership

• Own the end-to-end experience for learners, educators, institutions, and enterprise customers
• Ensure platforms deliver measurable learning outcomes, engagement, and adoption
• Champion learner-centric, educator-friendly, and institution-ready solutions
• Balance experience quality with scalability, efficiency, and business goals
• Partner closely with CTO and Product leadership to ensure execution excellence
• Align academic, clinical, and instructional design with platform capabilities
• Ensure learning journeys are intuitive, credible, and aligned with medical education standards
• Oversee onboarding, engagement, assessments, certifications, and renewals

Performance, Metrics & Governance

• Define and track success metrics across experience, learning outcomes, retention, and revenue
• Establish governance models for delivery, prioritization, and risk management
• Identify execution bottlenecks and proactively resolve them
• Report progress, risks, and outcomes to CEO and Board
• Build a high-performance, accountable, and collaborative leadership culture
• Coach and develop senior leaders across functions
• Promote clarity of roles, decision rights, and ownership
• Reinforce values of excellence, learner impact, and execution discipline

Required Qualifications

• 12+ years of leadership experience, including senior executive roles
• Proven track record of managing C-level leaders or large cross-functional teams
• Experience in EdTech, medical education, healthcare training, or digital platforms
• Strong execution, operational, and stakeholder management skills
• Ability to balance strategic thinking with hands-on problem-solving

Preferred Qualifications

• Experience scaling education or SaaS platforms from growth to maturity
• Familiarity with medical education ecosystems (UG/PG, CME/CPD, exam prep, institutional training)
• Exposure to regulated or credibility-driven domains (healthcare, life sciences)
• Board-level communication and governance experience

Success Indicators

• Strategy translated into consistent, high-quality execution
• Strong alignment and performance across the C-team
• Improved learner engagement, outcomes, and institutional satisfaction
• Predictable delivery, operational clarity, and scalable growth

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