Chief of Staff

Elevation Capital; Bengaluru Urban; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Elevation Capital portfolio company seeks a Chief of Staff to partner with the CEO on high-impact projects, ensuring alignment across departments and transparent performance reporting.

You will lead the operating system including AOP, OKRs, dashboards, and action plans, while driving operational excellence and cross-functional collaboration to execute strategic initiatives.

Qualifications

• MBA from a Tier-1 institute is required.
• 6+ years of consulting experience with startup exposure is required.
• Strong analytical, communication, and organizational skills are essential.

Responsibilities

• Lead the operating system: develop and execute AOP and goals, align quarterly/annual OKRs, track progress and plan actions.
• Operational Excellence: design and manage the operating framework, monitor strategic initiatives, and report to leadership.
• Strategic Initiatives: drive key projects with the CEO, prioritize and execute cross-functional initiatives.
• Leadership & Communication: prepare leadership meeting agendas, facilitate discussions, and ensure follow-up.
• Data Analysis & Reporting: analyse OKRs and metrics, build dashboards, publish timely reports to stakeholders.

Skills

Leadership

Strategic thinking

Analytical skills

Communication

Project management

Education

Master's degree in Business Administration (Tier-1 institute)

Job description

This role is with one of our portfolio companies.

About the role

The Chief of Staff will be a key strategic partner to the CEO / Founder, responsible for ensuring the smooth operation of the company by building, implementing, and managing various high impact projects. This role will oversee the tracking of company-wide progress, ensuring alignment across all departments, and facilitating effective communication of performance through regular reports

Key Responsibilities

1. Leading the operating system:

• Lead the development and execution of the company's AOP and Goal setting process, ensuring alignment with the company's strategic goals.
• Collaborate with department heads to define quarterly and annual OKRs, ensuring they are measurable and aligned with the company's overall objectives.
• Track progress against OKRs, identify potential roadblocks, and work with teams to develop action plans to address any issues.

2. Operational Excellence:

• Design, implement, and manage the operating framework, ensuring that processes and workflows are optimised for efficiency.
• Monitor the execution of the company's strategic initiatives and provide regular updates to the CEO and leadership team.
• Identify opportunities for process improvement and work with cross-functional teams to implement changes.

3. Strategic Initiatives and Projects.

• Act as the CEO's right-hand person in driving key strategic projects and initiatives across the company.
• Work closely with the CEO to prioritize, plan, and execute special projects that align with the company's long-term goals.
• Facilitate cross-functional collaboration and communication to ensure project success.

4. Leadership and Communication:

• Support the CEO in preparing for leadership meetings, including developing agendas, facilitating discussions, and ensuring follow-up on action items.
• Serve as a communication bridge between the CEO and other senior leaders, ensuring that critical information is effectively communicated and understood.
• Represent the CEO in meetings, presentations, and other interactions as needed.

5. Data Analysis and Reporting:

• Analyse data related to OKRs, strategic initiatives, and operational performance, providing insights and recommendations to the CEO and leadership team.
• Develop dashboards and other tools to enable real-time tracking of key metrics.
• Ensure the timely and accurate publication of reports to stakeholders, maintaining a high level of transparency and accountability.

Requirements

• Master's degree in Business Administration from a Tier-1 institute.
• Experience: 6+ years of consulting experience plus startup space. Exceptional project management and organizational skills.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Excellent communication and interpersonal skills, with the ability to work effectively with senior leadership and cross-functional teams.