Job Description:
Job Title
Center Head
Region
Balasore, Odisha
Office Location
NIIT Foundation, as per requirement
TravellingRequired
Yes (Local outreach and partner coordination)
ExperienceRequired
1–2 years experience handlingindependent center operations and team leadership
Roles &Responsibilities
- Manage the center as an independent profit unit witha focus on revenue optimization, administration, marketing, and educationaldelivery
- Liaise with local stakeholders including NGOs,institutes, community leaders, and location owners to build partnerships andensure visibility
- Conduct mobilization and counseling sessions acrosscommunities, schools, hubs, and residential areas
- Implement, review, and improve center processes toensure high standards in education delivery
- Monitor education delivery for quality, manageslippage and leakage, and ensure student placement and satisfaction
- Coordinate with HO for functional updates and ensuresmooth operations
- Lead team training, development, and retentionefforts; drive team engagement and manage attrition
- Conduct competition analysis and share marketfeedback for potential new product introductions
Data Management
- Maintain records related to center performance,revenue, student progress, and placement outcomes
- Submit reports on mobilization, operations, andtraining outcomes regularly to Cluster/HO teams
- Track and analyze key metrics for performance reviewand process improvements
Skills Required
- Strong leadership, team management, and interpersonalcommunication skills
- Good understanding of training industry and CSR/SkillDevelopment projects
- Strong administrative and process implementationabilities
- Ability to manage stress, multitask, and lead diverseteams with enthusiasm
Qualification
- Graduation (any stream) is mandatory
- Preferred: MBA or Diploma in Sales/Management
- Prior experience in the skilling/CSR training sectorhighly desirable
Requirements: