Center Head

NIIT Foundation; Bangalore Rural; On-site; INR 500,000 - 700,000; Full time

Job summary

NIIT Foundation in Bangalore North, India, seeks a Centre Operations Manager to lead and administer the training centre, ensuring timely delivery of programs and strict adherence to guidelines.

You will supervise trainers, mobilisers, placement coordinators, and support staff; drive admissions, assessments, and placements; and build relations with corporates, NGOs, educational institutions and community stakeholders across the region.

Qualifications

• Strong leadership, team handling, and operational management skills.
• Good communication and presentation skills in English, Hindi, and Marathi.
• Knowledge of skill development ecosystem, training operations, and placement processes.
• Ability to coordinate with corporates and external stakeholders.
• Strong problem-solving, planning, and multitasking abilities.
• Good knowledge of MS Office, MIS management, and reporting.
• Target-oriented with ability to manage multiple responsibilities.

Responsibilities

• Manage overall operations and administration of the training centre.
• Ensure smooth execution of training programs, mobilization activities, assessments, and placement processes.
• Lead and monitor centre team including trainers, mobilisers, placement coordinators, and support staff.
• Achieve centre targets related to admissions, training, certifications, placements, and retention.
• Build and maintain relationships with corporates, local employers, NGOs, educational institutions, and community stakeholders.
• Conduct employer engagement activities and coordinate placement drives, interviews, and job fairs.
• Monitor student attendance, batch progress, documentation, and MIS reporting.
• Ensure quality delivery of training as per organizational and project guidelines.
• Handle student counselling, grievance management, and parent interactions whenever required.
• Plan and execute field activities, awareness campaigns, and community outreach programs for mobilization.
• Maintain centre infrastructure, discipline, compliance, and audit readiness.
• Prepare and submit daily, weekly, and monthly reports to management.
• Support implementation of government and CSR skill development projects.

Skills

Leadership

Operations management

Communication

MS Office / MIS

Stakeholder coordination

Job description

Bangalore North, India

NIIT Foundation (NF) is a not-for-profit education society ( NGO ) set up by the promoters of NIIT in 2004. Its mission is to positively impact the underprivileged of the country through educational initiatives and skill development programs . NIIT Foundation, an Education NGO has a mandate to reach the unreached, uncared and unattended to ensure inclusive development of India.

To shape the mandate, NIIT Foundation has begun a number of programs like donate for child education, skill development, Financial literacy and all, that positively impact the underserved of the country through various educational interventions. The intent of NF is to better understand the education and employability issues at the grassroots level. The organisation builds corporate and ngo partnerships for sustainable development.

Job Description

Key Responsibilities

• Manage overall operations and administration of the training centre.
• Ensure smooth execution of training programs, mobilization activities, assessments, and placement processes.
• Lead and monitor centre team including trainers, mobilisers, placement coordinators, and support staff.
• Achieve centre targets related to admissions, training, certifications, placements, and retention.
• Build and maintain relationships with corporates, local employers, NGOs, educational institutions, and community stakeholders.
• Conduct employer engagement activities and coordinate placement drives, interviews, and job fairs.
• Monitor student attendance, batch progress, documentation, and MIS reporting.
• Ensure quality delivery of training as per organizational and project guidelines.
• Handle student counselling, grievance management, and parent interactions whenever required.
• Plan and execute field activities, awareness campaigns, and community outreach programs for mobilization.
• Maintain centre infrastructure, discipline, compliance, and audit readiness.
• Prepare and submit daily, weekly, and monthly reports to management.
• Support implementation of government and CSR skill development projects.

Required Skills

• Strong leadership, team handling, and operational management skills.
• Good communication and presentation skills in English, Hindi, and Marathi.
• Knowledge of skill development ecosystem, training operations, and placement processes.
• Ability to coordinate with corporates and external stakeholders.
• Strong problem-solving, planning, and multitasking abilities.
• Good knowledge of MS Office, MIS management, and reporting.
• Target-oriented with ability to manage multiple responsibilities.