Centre Co-Ordinator

Tgm Services; Pune District; On-site; INR 500,000 - 700,000; Full time

Job summary

Tgm Services in Pune, India is seeking a Center Operations Coordinator to oversee training center activities and ensure smooth day-to-day operations. The role involves coordinating schedules, resources, assessments, and attendance, while maintaining records and timely reporting.

The candidate will liaise with trainers, admin, and management to drive process improvements and ensure compliance with center procedures. Graduate qualifications in corporate education are preferred.

Qualifications

• Graduate with relevant degree in corporate education or a related field.

Responsibilities

• Manage daily training center operations and scheduling, ensuring classrooms, resources and records are ready.
• Oversee candidate attendance, engagement and communications with trainers and parents.
• Coordinate internal/external assessments and maintain timely, accurate records and reports.
• Ensure center administration, inventory and facilities are maintained and issues are resolved.
• Act as the liaison between Center, HO, trainers, admin, operations and management to implement process improvements.

Education

Graduate from corporate education industry

Job description

Key Responsibilities

1. Training & Center Operations

• Ensure smooth execution of all scheduled training sessions and day-to-day center operations.
• Coordinate with trainers regarding schedules, lesson plans, assessments, study materials, and classroom readiness.
• Ensure timely availability of books, stationery, assessments, and other training resources.
• Maintain training records and ensure compliance with defined processes.

2. Candidate Management

• Monitor candidate attendance, punctuality, discipline, and classroom engagement.
• Ensure timely and accurate attendance updates across all required systems.
• Coordinate candidate meetings, parent interactions, and PTMs as per the defined schedule.
• Track candidate performance and coordinate with trainers on identified learning or attendance concerns.
• Share regular attendance and performance updates with management.

3. Assessment & Reporting

• Coordinate internal and external assessments as per the approved schedule.
• Ensure assessment records and scores are updated within defined timelines.
• Maintain accurate batch-wise attendance, training, and assessment records.
• Prepare and share weekly/monthly center performance and operational reports.

4. Center Administration & Resources

• Ensure classroom and center readiness for daily operations.
• Coordinate with Admin/HO teams for infrastructure, IT, maintenance, and facility-related requirements.
• Maintain inventory and ensure uninterrupted availability of training materials.
• Follow up on operational issues and ensure timely closure.

5. Team & Stakeholder Coordination

• Conduct regular coordination with trainers and center staff.
• Act as the key coordination point between the Center, HO, Trainers, Admin, Operations, and Management.
• Track and close assigned action points within defined timelines.
• Support implementation of process improvements and ensure adherence to organizational guidelines.

Preferred candidate profile

Any graduate from Corporate Educational industry