Center Manager

Qi Lifecare; Navi Mumbai, Delhi; Vor Ort; INR 1.080.000 - 1.320.000; Vollzeit

Zusammenfassung

Qi Lifecare is seeking a Centre Manager for a leading healthcare clinic. You will take complete ownership of clinic operations, revenue and patient experience, while leading a team of doctors, therapists, counsellors and front desk staff.

The role requires 3+ years in centre/clinic management with strong P&L exposure and local marketing drive. Location includes Navi Mumbai and nearby centers, with a pathway to growth within the network.

Qualifikationen

• Graduate; MBA/PGDM preferred.
• 5-10 years total experience with 3+ years in Centre/Clinic Management.
• Experience in Healthcare, Physiotherapy, Diagnostics, Dental, Eye Care or Hospital chains preferred.
• Strong experience in P&L/revenue management and team leadership.
• Exposure to patient counselling, sales conversion and local marketing.
• Strong analytical, communication and stakeholder management skills.
• Proficiency in MS Excel/Google Sheets and MIS reporting.

Aufgaben

• Own clinic revenue, P&L and monthly targets.
• Drive patient acquisition through local marketing, referrals and camps.
• Improve patient conversion, ARPP, renewals and collections.
• Ensure excellent patient experience and service quality.
• Manage day-to-day clinic operations, scheduling, inventory and infrastructure.
• Lead and motivate Doctors, Physiotherapists, Counsellors and Front Desk staff.
• Monitor team productivity, attendance and manpower requirements.
• Track KPIs and prepare MIS reports.
• Handle patient escalations and drive timely resolution.

Kenntnisse

P&L management

Team leadership

Healthcare management

MIS reporting

Data analysis

Excel / Sheets

Stakeholder management

Patient counselling

Local marketing

Operations management

Ausbildung

MBA/PGDM

Graduate in any discipline

Tools

MS Excel

Jobbeschreibung

Centre Manager

About the Role

QI Spine is looking for an experienced Centre Manager to take complete ownership of clinic operations, revenue, P&L, patient experience and team performance.

The ideal candidate should have strong experience in healthcare/clinic management, P&L ownership, team handling and revenue generation.

LOCATION: VASHI/ MARINELINES / DELHI

Key Responsibilities

• Own clinic revenue, P&L and monthly business targets.
• Drive patient acquisition through BTL activities, referrals, health camps and local marketing.
• Improve patient conversion, ARPP, renewals and collections.
• Ensure excellent patient experience and service quality.
• Manage day-to-day clinic operations, scheduling, inventory and infrastructure.
• Lead and motivate a team of Doctors, Physiotherapists, Counsellors and Front Desk staff.
• Monitor team productivity, attendance, performance and manpower requirements.
• Ensure compliance with SOPs, clinical protocols and regulatory standards.
• Track clinic KPIs and prepare daily/weekly/monthly MIS reports.
• Handle patient escalations and drive timely resolution.

Key Requirements

• Graduate in any discipline; MBA/PGDM preferred.
• 5-10 years of total experience with 3+ years in Centre/Clinic Management.
• Experience in Healthcare, Physiotherapy, Diagnostics, Dental, Eye Care or Hospital chains preferred.
• Strong experience in P&L/revenue management and team leadership.
• Exposure to patient counselling, sales conversion and local marketing.
• Strong analytical, communication and stakeholder management skills.
• Proficiency in MS Excel/Google Sheets and MIS reporting.
• Strong ownership mindset with a target-oriented approach.

Why Join QI Spine?

• Opportunity to independently manage a high-impact healthcare centre.
• Performance-linked incentives.
• Structured training and career development.
• Growth path: Centre Manager Senior Centre Manager Area/Cluster Manager Zonal Head.
• Be part of a mission-driven organisation helping patients Avoid Surgery, End Pain.

SALARY:

UP TO 12 LPA