Center Manager

Zell Education Pvt. Ltd.; Mumbai; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Zell Education Pvt. Ltd. in Mumbai is seeking a Center Manager to lead daily operations of the education center. You will supervise staff, coordinate classes and events, and ensure high-quality learner experiences from enrollment to completion.

The role requires strong people management, excellent communication, and hands-on administration to optimize scheduling, budgeting, and resource use in a fast-paced on-site environment.

Qualifications

• Experience in center or branch management, preferably in education or customer-facing service environments.
• Strong people management skills, including team supervision and staff development.
• Operational and administrative skills: scheduling, documentation, and basic budgeting.
• Excellent communication and interpersonal skills for learners, families, faculty and stakeholders.
• Customer service orientation focused on learner satisfaction and problem-solving.
• On-site work in Mumbai with ability to manage multiple priorities.
• Proficiency with office productivity tools and learning platforms.
• Bachelor’s degree in business, education, management or related field; finance/education sector is a plus.

Responsibilities

• Oversee day-to-day operations of the education center.
• Manage staff schedules and coordinate classes and events.
• Ensure learners receive high-quality experience from enrollment to completion.
• Collaborate with faculty and internal stakeholders to improve processes.

Skills

People management

Communication

Customer service

Scheduling

Attention to detail

Office tools

Learning platforms

Education

Bachelor's degree in business education or management

Tools

Office productivity tools

Job description

Role Description The Center Manager is a full-time, on-site role based in Mumbai, responsible for overseeing the day-to-time operations of the education center. This includes managing staff schedules, coordinating classes and events, and ensuring that learners receive a high-quality experience from enrollment to course completion.

Qualifications

• Experience in center or branch management, preferably in education, training, or customer-facing service environments.
• Strong people management skills, including team supervision, performance tracking, and staff development.
• Operational and administrative skills, including scheduling, documentation, and basic budgeting or resource management.
• Excellent communication and interpersonal skills for interacting with learners, families, faculty, and internal stakeholders.
• Customer service orientation with a focus on learner satisfaction and problem-solving.
• Ability to work on-site in Mumbai, manage multiple priorities, and maintain attention to detail in a fast-paced environment.
• Proficiency with common office productivity tools and comfort with technology-enabled learning platforms.
• Bachelor’s degree in business, education, management, or a related field; experience in the finance or education sector is an advantage.