Center Manager

21K Schoolmindreflex Technologies; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

21K Schoolmindreflex Technologies in Bengaluru seeks an experienced Center Manager to lead operations, admissions, staff supervision, and revenue growth; you will ensure high-quality service and efficient processes.

You will recruit and train center staff, manage budgets, build partnerships with schools and corporates, and drive customer satisfaction through strong leadership and CRM practices.

Qualifications

• Bachelor's degree required or equivalent experience.
• 2-5 years of experience in center operations, education management, retail, sales or service.
• Proven experience in leading teams and achieving sales targets.

Responsibilities

• Oversee day-to-day center operations and ensure quality service.
• Achieve monthly and annual admissions and revenue targets.
• Recruit, train, and supervise center staff and monitor performance.
• Manage center budgets and optimize costs while maintaining quality.
• Build relationships with schools, corporates, and community groups.

Skills

Leadership and team management

Strong communication

Sales and business development

CRM proficiency

Problem solving

MS Office

Organizational and time management

Education

Bachelor's degree

Tools

CRM software

Job description

Job Summary:

The Center Manager is responsible for the overall operations, growth, and performance of the center. This includes managing admissions, student experience, staff supervision, revenue targets, operational excellence, and ensuring high-quality service delivery.

Key Responsibilities:

Operations Management

• Oversee the day-to-day operations of the center.
• Ensure smooth functioning of all academic and administrative activities.
• Maintain infrastructure, facilities, and compliance with company standards.

Admissions & Business Development

• Achieve monthly and annual admission and revenue targets.
• Counsel prospective students and parents.
• Develop and Assist local marketing initiatives to increase enrollments.
• Build relationships with schools, colleges, corporates, and community organizations.

Team and Center Management

• Recruit, train, and supervise center staff.
• Monitor employee performance and productivity.
• Conduct regular team meetings and provide coaching.
• Manage center budgets and expenses.
• Optimize operational costs while maintaining service quality.

Student & Parent Relationship Management

• Ensure excellent customer service and student satisfaction.
• Address student and parent concerns promptly.
• Monitor attendance, feedback, and student retention.

Skills Required

• Leadership and team management
• Strong communication and interpersonal skills
• Sales and business development
• Customer relationship management
• Problem-solving and decision-making
• MS Office and CRM proficiency
• Organizational and time management skills

Required Qualifications

• Bachelors degree .
• 2-5 years of experience in center operations, education management, retail, sales or service industry.
• Proven experience in team handling and achieving sales targets.