Center Admissions Counsellor

21K School; Delhi; Sur place; INR 300 000 - 460 000; Plein temps

Résumé du poste

21K School in Delhi is seeking a Center Sales Counsellor to lead daily center operations, drive admissions, and ensure a high-quality student experience.

You will recruit and train staff, manage center budgets, and collaborate with local schools and communities to grow enrollments.

The role focuses on achieving revenue targets, mentoring teams, and delivering service standards consistent with 21K School's global education vision.

Qualifications

• 1–2 years of experience in center operations, education management, retail, sales or service.
• Proven experience in team handling and achieving sales targets.

Responsabilités

• Operations Management: Oversee day-to-day center operations.
• Admissions & Business Development: Achieve monthly and annual admission and revenue targets.
• Counsel prospective students and parents.
• Develop and Assist local marketing initiatives to increase enrollments.
• Build relationships with schools, colleges, corporates, and community organizations.
• Team & Center Management: Recruit, train, supervise center staff.
• Monitor employee performance and productivity; conduct regular team meetings and coaching.
• Manage center budgets and expenses; optimize costs while maintaining service quality.
• Student & Parent Relationship Management: Ensure excellent customer service and student satisfaction; address concerns.

Connaissances

Leadership

Communication

Sales

Customer relationship management

Problem-solving

MS Office

CRM proficiency

Organizational skills

Time management

Outils

MS Office Suite

CRM software

Description du poste

Job Title: Center Sales Counsellor – Learning Garage

Experience: 1-2 Years

Employment Type: Full-Time

Job Type: Work from Office

About Us:

21K School is Asia’s largest online school, delivering world-class virtual education to over 7,500 students across 72 countries. We are not just an EdTech company—we are building scalable, technology-driven education systems that redefine how learning happens globally.

Role Summary:

The Center Manager is responsible for the overall operations, growth, and performance of the center. This includes managing admissions, student experience, staff supervision, revenue targets, operational excellence, and ensuring high-quality service delivery.

Key Responsibilities:

• Operations Management
• Oversee the day-to-day operations of the center.
• Ensure smooth functioning of all academic and administrative activities.
• Maintain infrastructure, facilities, and compliance with company standards.
• Admissions & Business Development
• Achieve monthly and annual admission and revenue targets.
• Counsel prospective students and parents.
• Develop and Assist local marketing initiatives to increase enrollments.
• Build relationships with schools, colleges, corporates, and community organizations.
• Team & Center Management
• Recruit, train, and supervise center staff.
• Monitor employee performance and productivity.Conduct regular team meetings and provide coaching.
• Manage center budgets and expenses.
• Optimize operational costs while maintaining service quality.
• Student & Parent Relationship Management
• Ensure excellent customer service and student satisfaction.
• Address student and parent concerns promptly.
• Monitor attendance, feedback, and student retention.

Required Qualifications & Skills:

• 1–2 years of experience in center operations, education management, retail, sales or service industry.
• Proven experience in team handling and achieving sales targets.

Skills Required:

• Leadership and team management
• Strong communication and interpersonal skills
• Sales and business development
• Customer relationship management
• Problem-solving and decision-making
• MS Office and CRM proficiency
• Organizational and time management skills