Category Head

James & Co; Madurai District, Pudukkottai; On-site; INR 350,000 - 550,000; Full time

Job summary

James & Co in Madurai district seeks an experienced Team Leader to drive Home Appliances, Kitchen Appliances and Mobile sales. You will lead a sales team, guide daily performance, and ensure top-notch customer service while achieving business targets.

The role requires strong leadership, clear communication, and the ability to thrive in a fast-paced retail environment. You will coordinate product displays, stock, and merchandising to maximize sales.

Qualifications

• 35 years of experience in retail sales, preferably in kitchen appliances/Kitchen Appliances/Mobile or consumer durables.
• Prior team handling experience is preferred.
• Strong leadership, communication, and customer service skills.
• Ability to achieve sales targets and work in a fast-paced retail environment.

Responsibilities

• Lead and motivate the sales team to achieve monthly sales targets.
• Monitor daily sales performance and provide guidance to team members.
• Ensure excellent customer service and product knowledge.
• Manage product displays, stock availability, and merchandising.
• Train and mentor new and existing team members.
• Coordinate with store management to improve sales and operations.
• Prepare daily and monthly sales reports.

Skills

Leadership

Communication

Customer Service

Job description

Job Summary:

We are looking for an experienced and motivated Team Leader to lead the Home Appliances/Kitchen Appliances/Mobile sales team. The ideal candidate will drive sales performance, guide team members, ensure excellent customer service, and achieve business targets.

Key Responsibilities:

• Lead and motivate the sales team to achieve monthly sales targets.
• Monitor daily sales performance and provide guidance to team members.
• Ensure excellent customer service and product knowledge.
• Manage product displays, stock availability, and merchandising.
• Train and mentor new and existing team members.
• Coordinate with store management to improve sales and operations.
• Prepare daily and monthly sales reports.

Requirements:

• 35 years of experience in retail sales, preferably in kitchen appliances/Kitchen Appliances/Mobile or consumer durables.
• Prior team handling experience is preferred.
• Strong leadership, communication, and customer service skills.
• Ability to achieve sales targets and work in a fast-paced retail environment.