Captain-Food & Beverages Service

Mayfair Hotels & Resorts; Khordha; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Mayfair Hotels & Resorts seeks a proactive manager to lead and supervise a team of food and beverage staff, ensuring high-quality service across all outlets. The role requires coordinating with other departments to deliver seamless customer experiences and drive sales growth.

You will develop strategies to heighten satisfaction, maintain top standards of quality, safety and hygiene in the kitchen and dining areas, analyze guest feedback, and lead by example to foster teamwork and professionalism

Responsibilities

• Manage and supervise a team of food and beverage staff to ensure high-quality service.
• Coordinate with other departments to ensure seamless service delivery.
• Develop and implement strategies to enhance customer satisfaction and increase sales.
• Maintain high standards of quality, safety, and hygiene in the kitchen.
• Analyze customer feedback and implement changes to improve service.
• Lead by example and set high standards for teamwork and professionalism.

Job description

• Manage and supervise a team of food and beverage staff to ensure high-quality service.
• Coordinate with other departments to ensure seamless service delivery.
• Develop and implement strategies to enhance customer satisfaction and increase sales.
• Maintain high standards of quality, safety, and hygiene in the kitchen.
• Analyze customer feedback and implement changes to improve service.
• Lead by example and set high standards for teamwork and professionalism.