Captain – Fine Dine Restaurant

WorkzApp; Thane; On-site; INR 223,000 - 246,000; Full time

Job summary

Fine Dine Restaurant in Thane is seeking a dedicated Restaurant Captain to oversee all dining floor operations. You will supervise service staff, coordinate with the kitchen, and ensure every guest enjoys a premium dining experience.

This full-time role requires 2-5 years in fine dining, strong leadership, and impeccable service. You will drive guest satisfaction, manage seating, and uphold hygiene and service standards in a fast-paced setting.

Qualifications

• 2-5 years of experience in fine dining or upscale restaurant service operations.
• Comprehensive knowledge of restaurant service standards, etiquette, and table management.
• Strong communication and interpersonal skills with ability to engage guests professionally.
• Leadership and team management experience with ability to supervise and motivate staff.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.

Responsibilities

• Supervise and manage all restaurant service operations and floor activities to ensure smooth functioning.
• Welcome guests warmly, manage seating arrangements, and create a welcoming dining atmosphere.
• Take customer orders accurately and communicate special requests and dietary requirements to the kitchen.
• Coordinate with kitchen staff to ensure timely, accurate, and high-quality food service delivery.
• Guide, train, and coordinate with waiters and service helpers to maintain service standards.
• Handle customer inquiries, feedback, and complaints professionally and promptly.
• Ensure proper table setup, presentation, cleanliness, and maintenance of dining areas.
• Maintain strict adherence to professional service standards, hygiene protocols, and restaurant policies.
• Monitor guest satisfaction throughout their dining experience and take corrective action as needed.
• Assist in inventory management and reporting of service-related issues

Skills

Restaurant Service

Team Leadership

Customer Service

Food & Beverage Ops

Table Management

Guest Relations

Kitchen Coordination

Tools

POS systems

Job description

# Captain – Fine Dine RestaurantFine Dine Restaurant·Thane Full-time48h response guarantee ₹20,000 – ₹22,000/month 2-5 yearsResponds within 48 hours## About the roleAbout the Company Our fine dining restaurant is committed to delivering exceptional culinary experiences and outstanding guest service. We pride ourselves on maintaining the highest standards of hospitality, professionalism, and operational excellence in our dining establishment.Role Overview We are seeking a dedicated and customer-focused Restaurant Captain to lead and manage our dining floor operations. In this full-time role, you will oversee all aspects of guest service, coordinate with kitchen staff, supervise service personnel, and ensure every dining experience exceeds guest expectations.Key Responsibilities • Supervise and manage all restaurant service operations and floor activities to ensure smooth functioning • Welcome guests warmly, manage seating arrangements, and create a welcoming dining atmosphere • Take customer orders accurately and communicate special requests and dietary requirements to the kitchen • Coordinate with kitchen staff to ensure timely, accurate, and high-quality food service delivery • Guide, train, and coordinate with waiters and service helpers to maintain service standards • Handle customer inquiries, feedback, and complaints professionally and promptly • Ensure proper table setup, presentation, cleanliness, and maintenance of dining areas • Maintain strict adherence to professional service standards, hygiene protocols, and restaurant policies • Monitor guest satisfaction throughout their dining experience and take corrective action as needed • Assist in inventory management and reporting of service-related issuesMust-Have Skills • 2-5 years of experience in fine dining or upscale restaurant service operations • Comprehensive knowledge of restaurant service standards, etiquette, and table management • Strong communication and interpersonal skills with ability to engage guests professionally • Proven customer service excellence and guest relationship management capabilities • Leadership and team management experience with ability to supervise and motivate staff • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously • Professional demeanor, excellent grooming standards, and personal presentation • Coordination skills to liaise effectively between front-of-house and kitchen operationsGood to Have • Experience in luxury or fine dining establishments • Certification in hospitality, customer service, or food and beverage management • Knowledge of food and wine pairings and menu items • Experience with restaurant management systems and POS software • Additional language proficiency (English, Hindi, Marathi fluency preferred)What You Will Gain • Develop advanced leadership and team management capabilities in a professional hospitality environment • Gain expertise in fine dining service standards, guest experience management, and operational excellence • Build strong customer relationship management and problem-solving skills in a high-paced setting • Enhance your understanding of kitchen operations, food coordination, and culinary service delivery • Opportunity for career progression into restaurant management, area supervision, or hospitality leadership rolesResume Keywords: Restaurant Captain, Fine Dining Service, Team Leadership, Guest Relations, Food and Beverage Operations, Customer Service Excellence, Table Management, Kitchen Coordination, Restaurant Operations, Service Supervision, Professional Hospitality, Complaint Resolution, Service Standards, Floor Management, Dining Experience--- This role is listed on WorkzApp — India's hiring platform built for speed and transparency. Every employer on WorkzApp commits to responding within 48 hours. No ghosting. No silence. Apply with confidence at workzapp.inOpens ResumeWorkz with this job description pre filled## Skills & toolsRestaurant Service ManagementTeam LeadershipCustomer ServiceFood & Beverage OperationsTable ManagementGuest RelationsKitchen Coordination## Role detailsJob type Full-timeLocation ThaneSalary ₹20,000 – ₹22,000/monthExperience 2-5 yearsPosted13h agoYou'll be taken to the employer's application page48h Response Window35h leftThis employer has committed to respond within 48 hours of your application.Job detailsJob type Full-timeLocation ThaneSalary ₹20,000 – ₹22,000/monthExperience 2-5 yearsPosted13h ago