Campus Director – Academics, Operations & Student Success

Intellipaat; Pune District; On-site; INR 1,800,000 - 4,000,000; Full time

Job summary

Intellipaat seeks a Campus Director to own academic delivery, faculty management, campus administration, and student success at the Pune campus. The role requires 8+ years of experience in higher education or EdTech operations and involves leading cross-functional teams to deliver high-quality learning outcomes.

The candidate will drive curricula execution, student experience, budgeting, and campus governance, ensuring adherence to university policies and SOPs, with a focus on continuous

Qualifications

• Minimum 8 years of experience in higher education or EdTech operations.
• 3+ years leading academic or campus operations with measurable outcomes.
• Experience as Campus Head or similar leadership role.
• Strong budgeting, fee and operational reporting skills.
• Proficiency with data dashboards and student information systems.

Responsibilities

• Lead end-to-end academic delivery, curriculum execution, and student outcomes.
• Direct faculty leadership, onboarding, training, performance reviews, and development.
• Own student success, mentorship, counseling, and campus experience from onboarding to graduation.
• Oversee campus administration, facilities, IT, security, vendor management, and governance.
• Manage fee collections, financial discipline, budgets, and reporting; ensure policy compliance.
• Coordinate with university leadership and departments to implement schedules, policies, and records.
• Provide daily/weekly dashboards and quarterly reviews on campus performance and improvements.

Skills

Leadership

Campus operations

Data-driven

Stakeholder management

Educational administration

LMS/ERP platforms

Excel/Google Sheets

Education

Bachelor's degree

MBA or relevant postgraduate

Tools

LMS/ERP platforms

Excel

Google Sheets

Job description

Hiring: Campus Director – Academics, Operations & Student Success

Experience: Minimum 8 years | Preferred 10–15 years

Employment Type: Full-Time

About the Role

Intellipaat is seeking a dynamic, result-oriented Campus Director to take complete ownership of academic delivery, faculty management, campus administration, student experience, financial discipline, and operational excellence at its Pune campus.

The successful candidate will act as the single point of accountability for campus performance, ensuring that every academic, operational, and student-experience commitment is implemented to the highest standards.

This is a hands-on leadership position requiring strong execution capabilities, an ownership mindset, and the ability to lead cross-functional teams.

Key Responsibilities

1. Academic Delivery & Curriculum Execution

• Ensure end-to-end execution of the approved curriculum and academic delivery plans established.
• Oversee academic, daily class schedules, faculty allocations, labs, assignments, assessments, and examinations.
• Ensure every class and practical session is delivered according to approved schedules and quality standards.
• Monitor student learning outcomes, curriculum completion, coding proficiency, projects, and academic performance.
• Identify learning gaps, establish corrective action plans, and ensure timely improvement.
• Drive coding labs, hackathons, innovation activities, industry projects, and other experiential learning initiatives.

2. Faculty Leadership & Quality Management

• Supervise all teaching faculty, academic coordinators, mentors, and supporting academic staff.
• Coordinate faculty recruitment, onboarding, training, performance reviews, and development.
• Conduct regular classroom observations and faculty-quality audits.
• Monitor faculty attendance, teaching effectiveness, student feedback, syllabus coverage, and assessment quality.
• Ensure appropriate replacement and contingency arrangements for faculty absence or performance issues.
• Build a culture of academic accountability and continuous improvement.

3. Student Success & Campus Experience

• Own the complete student experience from onboarding to graduation.
• Monitor attendance, academic performance, student engagement, behavioral discipline, and retention.
• Establish effective mentorship, academic counseling, and student-support systems.
• Conduct regular student-feedback sessions, address grievances, and drive improvements.
• Maintain proactive communication with parents regarding student progress and important concerns.
• Promote coding competitions, hackathons, technical clubs, entrepreneurship, and extracurricular initiatives.
• Ensure students experience a safe, disciplined, supportive, and high-quality learning environment.

4. Campus Administration & Operations

• Take ownership of day-to-day campus functioning, including classrooms, laboratories, IT infrastructure, facilities, security, housekeeping, and vendor management.
• Lead the campus administration team and coordinate with university departments.
• Ensure readiness of infrastructure, learning equipment, and student facilities.
• Oversee hostel and transportation coordination wherever applicable.
• Maintain operational discipline, safety standards, documentation, and effective grievance-resolution mechanisms.
• Ensure adherence to company SOPs and applicable university policies.

5. Fee Management & Financial Accountability

• Monitor student fee-payment schedules, collections, outstanding balances, and overdue payments.
• Coordinate with finance, admissions, students, and parents to ensure timely and professional fee follow-ups.
• Maintain accurate fee records, reconciliations, payment commitments, and collection forecasts.
• Identify and elevate chronic overdue cases, fee disputes, and financial irregularities.
• Supervise campus operating expenditure, budget adherence, vendor payments, and resource utilization.
• Ensure fee-related decisions and collection processes comply with university agreements and applicable policies.

6. University Coordination & Stakeholder Management

• Act as the primary operational liaison between all stakeholders.
• Build strong working relationships with university leadership, academic departments, examination teams, and administrative offices.
• Coordinate implementation of approved academic schedules, curriculum, academic policies, examination requirements, and student records.
• Ensure university-specific academic and administrative requirements are fulfilled on time.
• Escalate matters requiring institutional approvals without disrupting student learning.

7. Campus Performance & Reporting

• Maintain daily and weekly dashboards covering academic delivery, faculty performance, student attendance, student satisfaction, fee collections, and operational issues.
• Conduct regular performance reviews with faculty and administration teams.
• Identify performance deviations, create corrective action plans, and track closure.
• Provide transparent, data-driven reporting wherever required.
• Take accountability for agreed campus performance targets and continuous improvement.

Desired Candidate Profile

• Minimum 8 years of professional experience, preferably 10–15 years in higher education, engineering colleges, university administration, EdTech, or academic operations.
• At least 3 years managing academic or campus operations with direct responsibility for teams and measurable outcomes.
• Prior experience as Campus Head, Campus Director, Academic Operations Head, Dean – Operations, Senior Program Manager, or equivalent.
• Proven ability to manage faculty, academic delivery, student experience, administration, and multiple stakeholders.
• Strong understanding of engineering or technology education and outcome-oriented learning models.
• Experience implementing centralized curriculum and academic policies at a campus level.
• Demonstrated ability to manage budgets, fee follow-ups, operational reporting, and escalations.
• Strong leadership, problem-solving, conflict-resolution, communication, and analytical capabilities.
• Proficiency with Excel/Google Sheets, dashboards, student information systems, and LMS/ERP platforms.
• Bachelor's degree required; B.Tech, MBA, or a relevant postgraduate qualification preferred.

What We Are Looking For

We need a leader who is proactive, highly disciplined, data-driven, and comfortable taking complete ownership.

The ideal candidate should be equally comfortable reviewing classroom teaching quality, handling a difficult parent conversation, resolving faculty shortages, coordinating with university leadership, reviewing fee outstanding reports, and driving improvements in student performance.

Success in this position will be measured by academic outcomes, curriculum execution, faculty effectiveness, student satisfaction, operational excellence, financial discipline, and overall campus performance.