Call Quality Analyst For Travel Agency

SHARDA CONSULTANCY SERVICES; Gurugram District; On-site; INR 502,000 - 670,000; Full time

Job summary

SHARDA CONSULTANCY SERVICES in Gurugram seeks a Quality Analyst for a travel agency to perform call audits and ensure service quality on international PPC calls. The role requires 1-3 years of relevant experience and excellent communication skills.

The position is on-site in Gurugram, with night shifts and a 5-day work week. Salary is up to 60K per month, and interview process includes a telephonic screening followed by an in-person walk-in.

Qualifications

• 1-3 years relevant experience in travel agency as QA call auditing.
• Excellent communication skills.
• Flexible with night shift.

Skills

Quality Analyst

Call Auditing

Travel Industry

Job description

Required Quality Analyst For Travel Agency (Call Audit And Quality Check)

• Location - Gurugram
• Process - International Travel Agency PPC Calls
• Salary - Upto 60K
• US Shift Rotational Off
• 5 Days Work
• No cab facility will provide cab allowance
• Interview - Telephonic Then F2F Walk-In
• Minimum relevant experience 1-3 years in travel agency as a Quality Analyst call auditing and call quality checking
• Excellent communication skills
• Flexible with night shift