Call Centre Executive

Autoprint Machinery Manufacturers Pvt Ltd; Coimbatore District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

EPF

Gratuity

Incentive

Job summary

A leading machinery manufacturer is seeking a proactive Call Center Sales Executive in Coimbatore, Tamil Nadu. In this role, you will drive sales by engaging with leads, managing the sales funnel, and ensuring timely order closures. The ideal candidate should be fluent in Hindi, with strong communication and persuasion skills, and a proven track record of achieving sales targets. This full-time position offers benefits like EPF, gratuity, and incentives.

Qualifications

• Experience in call center sales or telesales is preferred.
• Proven ability to achieve sales targets.
• Proven ability to achieve sales targets.
• Experience in call center sales or telesales preferred.
• Customer-focused attitude with strong follow-up skills.

Responsibilities

• Drive sales by engaging with leads and managing the sales funnel.
• Prepare quotations for personal sales and field executives’ requirements.
• Make a minimum of 50 outbound calls per day to engage prospects.
• Communicate with customers via email and WhatsApp.
• Contribute to process improvements and customer engagement strategies.
• Regularly update lead status and sales performance in the CRM system.

Skills

Fluency in Hindi

Strong communication skills

Persuasion skills

Customer-focused attitude

Strong follow-up skills

Tools

CRM system

Job description

We are looking for a proactive and results‑driven Call Center Sales Executive to join Autoprint Machinery Manufacturers Pvt Ltd.

In this role, you will drive sales by engaging with leads, managing the sales funnel, and ensuring timely order closures. The position requires excellent communication skills, a customer‑first mindset, and the ability to consistently achieve sales targets.

Key Responsibilities

• Oversee lead generation from social media platforms and exhibitions, ensuring proper assignment to field executives and self‑managed leads.
• Record, track, and follow up on leads received from service engineers.
• Manage dealership agreements and support weekly sales planning activities.
• Prepare quotations for both personal sales and field executives’ requirements.
• Make a minimum of 50 outbound calls per day to engage prospects and close orders.
• Communicate with customers via email and WhatsApp for Export and SBU 5 products.
• Respond promptly to social media inquiries and comments to nurture potential leads.
• Generate P1 leads for self and service engineers in regions without sales executives.
• Independently close orders in regions without dedicated field executives.
• Consistently meet monthly order booking and dispatch targets.
• Prepare and submit daily, weekly, and monthly reports comparing targets versus actual performance.
• Work closely with sales and service teams to ensure excellent customer support.
• Regularly update lead status and sales performance in the CRM system.
• Contribute to process improvements and customer engagement strategies.
• Audit P1 leads for all executives to ensure data accuracy and lead quality.

Requirements

• Fluency in Hindi (mandatory).
• Strong communication and persuasion skills.
• Proven ability to achieve sales targets.
• Experience in call center sales or telesales is preferred.
• Customer‑focused attitude with strong follow‑up skills.

Benefits

• EPF
• Gratuity
• Incentive

Seniority level: Executive

Employment type: Full‑time

Job function: Manufacturing

Industry: Machinery Manufacturing

Location: Coimbatore, Tamil Nadu, India