CAFE EXECUTIVE – JUNIOR / SENIOR

Zoho; Dadri; On-site; INR 250,000 - 400,000; Full time

Job summary

Vrinda International is seeking an experienced operations lead for cafe and quick-service restaurant (QSR) activities. The role centers on delivering high service standards, efficient resource management, and a positive customer experience through strong teamwork.

You will oversee inventory levels, equipment maintenance, and guest interactions, coordinate staff during peak hours, and ensure opening/closing procedures, standard recipes, and safety guidelines are followed.

Qualifications

• Inventory control and stock management experience.
• Practical knowledge of cafe equipment maintenance.
• Strong verbal and written communication in a fast-paced environment.
• Proven ability to lead and coordinate teams.
• Understanding of cafe and QSR workflows.
• Skilled in food preparation and beverage service.
• Track record of providing high-quality customer service.

Responsibilities

• Oversee inventory levels and stock management to minimize waste and ensure product availability.
• Perform routine inspections and maintenance on cafe equipment for safety and efficiency.
• Facilitate clear communication with staff, management, and guests to resolve issues.
• Coordinate team efforts during peak hours to maintain smooth service flow.
• Manage cafe and QSR operations, including opening and closing procedures.
• Prepare food and beverages according to established recipes and guidelines.
• Deliver exceptional customer service by addressing inquiries and resolving complaints.

Skills

Inventory control

Stock management

Equipment maintenance

Communication

Team leadership

Cafe workflows

Food prep

Customer service

Job description

Welcome to Vrinda International's Talent Portal

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Join thousands of professionals who've advanced their careers through Vrinda International. Create your profile today and let's connect your talent to global opportunities!

Job Description

Role Overview

This position serves as a pivotal operational role within the IT Services sector, focusing on the seamless execution of cafe and quick-service restaurant (QSR) activities. The primary objective is to ensure high standards of service delivery, efficient resource management, and a positive customer experience. Whether in a junior or senior capacity, the incumbent plays a crucial part in maintaining daily workflow, managing inventory assets, and upholding the brand's reputation through professional customer interactions and team collaboration.

Key Responsibilities

• Oversee inventory levels and execute stock management protocols to minimize waste and ensure product availability.
  
• Perform routine inspections and maintenance on cafe equipment to guarantee operational safety and efficiency.
  
• Facilitate clear and effective communication with staff, management, and patrons to resolve issues promptly.
  
• Coordinate team efforts during peak hours to maintain smooth service flow and adherence to service standards.
  
• Manage all aspects of cafe and QSR operations, including opening and closing procedures.
  
• Prepare food and beverage items according to established recipes and quality guidelines.
  
• Deliver exceptional customer service by addressing inquiries, resolving complaints, and ensuring guest satisfaction.
  

Qualifications and Skills

• Demonstrated proficiency in inventory control and stock management systems.
  
• Practical knowledge of equipment maintenance and troubleshooting for cafe machinery.
  
• Strong verbal and written communication abilities suitable for a fast-paced environment.
  
• Proven capability in leading and coordinating team activities effectively.
  
• Comprehensive understanding of cafe and quick-service restaurant operational workflows.
  
• Skilled in food preparation and beverage service techniques.
  
• A track record of providing high-quality customer service and building rapport with clients.