Business Operations Support Associate

Jobtailor; Dadri; On-site; INR 420,000 - 660,000; Full time

Job summary

Jobtailor in India is seeking an experienced Operations Support professional to assist across the project lifecycle, including proposal support, billing coordination, contract support, and data maintenance. This role requires accurate data handling across systems like D365, Workday, Icertis and SharePoint, with collaboration for timely deliverables.

The ideal candidate holds a Bachelor’s degree with 1–3 years in operations, and demonstrates advanced Excel and PowerPoint skills, plus strong

Qualifications

• Bachelor’s degree required – BBA, B.Com or equivalent Indian or international degree
• MBA / MCOM preferred
• 1–3 years of experience in business operations, administrative support, or shared services, preferably within a professional‑services, consulting, or GCC environment
• Advanced proficiency in Microsoft Excel (pivot tables, lookups, formulas, data analysis)
• Strong working knowledge of Microsoft PowerPoint for executive and client presentations
• Proficiency with Microsoft Outlook, Word, and enterprise systems
• Strong written and verbal communication skills, with the ability to work effectively across cultures and geographies
• Highly organized and able to manage multiple priorities under deadlines
• Demonstrated ability to handle confidential information and work in fast-paced, deadline-driven environments
• Self-motivated, detail-oriented, and adaptable, with a willingness to learn complex systems and improve processes
• Ability to utilize Artificial Intelligence tools such as Chat GPT available within firm and enhance efficiency in the business processes

Responsibilities

• Provide operational support across the project or engagement lifecycle, including proposal support, billing coordination, contract support, and data maintenance
• Maintain data accuracy and integrity across internal systems (e.g., D365, Workday, Icertis, SharePoint), supporting reporting and compliance needs
• Coordinate administrative support for client service teams, including scheduling, meeting logistics, and document preparation
• Collaborate with internal teams and stakeholders to resolve operational issues, track deliverables, and ensure timely execution of tasks
• Follow firm policies and risk protocols, escalating gaps in documentation, systems, or compliance when necessary
• Support the development and editing of client-facing materials, including presentations, reports, and invoices

Skills

Operational Support

Data Management

Microsoft Excel Proficiency

Strong Communication Skills

Administrative Coordination

Education

Bachelor’s Degree

MBA

MCOM

Tools

D365

Workday

Icertis

SharePoint

PowerPoint

Excel

Outlook

Word

Job description

• Provide operational support across the project or engagement lifecycle, including proposal support, billing coordination, contract support, and data maintenance
• Maintain data accuracy and integrity across internal systems (e.g., D365, Workday, Icertis, SharePoint), supporting reporting and compliance needs
• Coordinate administrative support for client service teams, including scheduling, meeting logistics, and document preparation
• Collaborate with internal teams and stakeholders to resolve operational issues, track deliverables, and ensure timely execution of tasks
• Follow firm policies and risk protocols, escalating gaps in documentation, systems, or compliance when necessary
• Support the development and editing of client-facing materials, including presentations, reports, and invoices

Requirements

• Bachelor’s degree required – BBA, B.Com or equivalent Indian or international degree
• MBA / MCOM preferred
• 1–3 years of experience in business operations, administrative support, or shared services, preferably within a professional‑services, consulting, or GCC environment
• Advanced proficiency in Microsoft Excel (pivot tables, lookups, formulas, data analysis)
• Strong working knowledge of Microsoft PowerPoint for executive and client presentations
• Proficiency with Microsoft Outlook, Word, and enterprise systems
• Strong written and verbal communication skills, with the ability to work effectively across cultures and geographies
• Highly organized and able to manage multiple priorities under deadlines
• Demonstrated ability to handle confidential information and work in fast-paced, deadline-driven environments
• Self-motivated, detail-oriented, and adaptable, with a willingness to learn complex systems and improve processes
• Ability to utilize Artificial Intelligence tools such as Chat GPT available within firm and enhance efficiency in the business processes

Core Competencies

Demonstrates expertise in operational support, data management, and administrative coordination within professional services. Proficient in Microsoft Excel, PowerPoint, and enterprise systems, with strong communication skills and the ability to manage multiple priorities effectively.

Highest-signal resume keywords

• Operational Support
• Data Management
• Microsoft Excel Proficiency
• Strong Communication Skills
• Administrative Coordination

ATS Optimization Keywords

Hard Skills

• Data Analysis
• Pivot Tables
• Lookups
• Formulas
• Document Preparation
• Client-Facing Materials Development
• Billing Coordination
• Contract Support
• Proposal Support
• Compliance Support

Soft Skills

• Highly Organized
• Detail-Oriented
• Self-Motivated
• Adaptable
• Ability to Work Across Cultures

Certifications & Qualifications

• Bachelor’s Degree
• MBA
• MCOM

Industry Keywords

• Business Operations
• Administrative Support
• Shared Services
• Professional Services
• Consulting
• GCC Environment

Tools & Technologies

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Word
• D365
• Workday
• Icertis
• SharePoint
• Artificial Intelligence Tools
• Chat GPT