Senior IT Analyst, Front-end Order Management

Jobtailor

Bengaluru

On-site

INR 2,500,000 - 4,000,000

Full time

14 days+

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Job summary

Jobtailor in Bengaluru, India, is seeking an experienced Lead for delivery and operational support of critical enterprise applications. The role collaborates with business partners to understand requirements, evaluates solutions, and drives strategic initiatives across complex tech environments.

The ideal candidate has 6+ years of experience in application delivery, strong analytical and communication skills, and a track record of leading cross-functional programs in cloud, integration, and

Qualifications

Delivery or support of enterprise business applications.
Experience coordinating with stakeholders and cross-functional teams.
Knowledge of cloud platforms and data integration.
Understanding of security, governance, and compliance requirements.

Responsibilities

Lead delivery and operational support activities for critical enterprise applications.
Collaborate with business partners to understand requirements, evaluate solution options, and support strategic initiatives.
Coordinate application enhancements, releases, testing activities, and production deployments.
Identify and manage risks, dependencies, issues, and impacts across interconnected business and technology solutions.
Partner with development teams, architects, vendors, and support organizations to maintain application reliability and performance.
Support troubleshooting and resolution of complex application and integration issues.
Ensure applications meet security, compliance, governance, and operational standards.
Contribute to technology roadmaps, application lifecycle planning, and modernization initiatives.
Communicate project status, risks, and key decisions to stakeholders and leadership.
Drive continuous improvement opportunities, including automation and AI-enabled solutions that improve support and delivery processes.

Skills

Application Delivery

Enterprise Application Support

Cloud Technologies

Systems Integration

Agile Methodologies

Education

Bachelor's degree in IT/CS/Engineering/BI or related

Tools

Microsoft Azure

AWS

Snowflake Datalake

PowerBI

D365

Job description

Lead delivery and operational support activities for critical enterprise applications.
Collaborate with business partners to understand requirements, evaluate solution options, and support strategic initiatives.
Coordinate application enhancements, releases, testing activities, and production deployments.
Identify and manage risks, dependencies, issues, and impacts across interconnected business and technology solutions.
Partner with development teams, architects, vendors, and support organizations to maintain application reliability and performance.
Support troubleshooting and resolution of complex application and integration issues.
Ensure applications meet security, compliance, governance, and operational standards.
Contribute to technology roadmaps, application lifecycle planning, and modernization initiatives.
Communicate project status, risks, and key decisions to stakeholders and leadership.
Drive continuous improvement opportunities, including automation and AI-enabled solutions that improve support and delivery processes.

Requirements

Bachelor's degree in Information Technology, Computer Science, Engineering, Business Information Systems, or a related field.
Experience delivering, supporting, or enhancing enterprise business applications.
Experience collaborating with technical and business stakeholders to define and implement solutions.
Strong analytical, problem-solving, and communication skills.
Experience working in complex environments involving multiple applications, integrations, and business processes.
6+ years of experience in application delivery, application support, systems analysis, software development, or related technology roles.
Experience supporting enterprise platforms such as digital commerce, order management, supply chain, customer experience, ERP, or similar business applications.
Experience with cloud technologies such as Microsoft Azure, Amazon Web Services (AWS), Snowflake datalake or Microsoft Office/PowerBI/D365.
Experience with systems integration, APIs, data flows, and enterprise application architecture concepts.
Experience leading cross-functional initiatives involving business stakeholders, vendor partners, and globally distributed teams.
Familiarity with Agile delivery methodologies and software development lifecycle practices.
Experience supporting cybersecurity, compliance, audit, or governance requirements.
Experience with application portfolio management, technology lifecycle planning, or enterprise architecture practices.

Core Competencies

Demonstrates expertise in application delivery and support, with a strong focus on enterprise business applications, cloud technologies, and compliance standards. Proven ability to collaborate with stakeholders and lead cross-functional initiatives to enhance application performance and reliability.

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