Business Operations Engineer

Startoon Labs; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Startoon Labs is seeking a Business Operations Engineer to support cross-functional business operations, QMS, finance coordination, and performance analytics. The role emphasizes data-driven decision-making, KPI tracking, and process improvement across multiple functions with a strong ownership mindset.

The ideal candidate will handle Excel/Google Sheets, dashboards, trackers, and documentation, coupling detail orientation with proactive collaboration to enhance efficiency and compliance.

Qualifications

• Analytical and detail-oriented mindset with data-driven approach.
• Proficiency in Excel/Google Sheets, dashboards, trackers and documentation.
• Ability to coordinate with multiple teams and maintain records.

Responsibilities

• Monitor and coordinate day-to-day business and operational activities across functions.
• Prepare MIS reports, dashboards, trackers, and management reports for multiple domains.
• Collect, consolidate, validate, and analyze data from Sales, Marketing, Finance, HR, Quality, Product and more to provide insights.
• Track team KPIs, targets, productivity, and performance; highlight gaps to management.
• Support weekly/monthly business reviews with data, reports, and action trackers.
• Maintain QMS documentation, SOPs, records, revision history, audits and CAPA trackers.
• Assist in audits by coordinating required documents and evidence.
• Prepare quotations/invoices and coordinate with stakeholders for payments and reconciliations.
• Identify process gaps and coordinate with teams to resolve them.
• Develop Excel/Google Sheets-based trackers and dashboards for visibility and accountability.
• Support process automation and digitization of repetitive activities.

Skills

Excel/Google Sheets

Data analysis

Dashboards

KPI tracking

Tools

Excel

Google Sheets

Dashboard tools

Job description

We are looking for a Business Operations Engineer who will support the organization across business operations, QMS, finance coordination, team performance analytics, MIS reporting, and process improvement.

The role requires an analytical and detail-oriented individual who can work with data, coordinate with multiple teams, maintain operational records, monitor KPIs, identify gaps, and support management in improving business processes.

The ideal candidate should be comfortable working with Excel/Google Sheets, dashboards, trackers, documentation, and cross-functional teams and should have a strong ownership mindset.

Roles & Responsibilities

• Monitor and coordinate day-to-day business and operational activities across different functions and ensure timely completion of assigned tasks and action items.
• Prepare and maintain MIS reports, dashboards, trackers, and management reports related to business operations, team performance, finance, and QMS.
• Collect, consolidate, validate, and analyze data from Sales, Marketing, Finance, HR, Quality, Product, and other functions to provide accurate and timely operational insights.
• Track team-wise and individual KPIs, targets, productivity, task completion, utilization, and performance against defined goals, and highlight gaps to the respective HOD/management.
• Support the management team in weekly/monthly business performance reviews by preparing data, reports, presentations, and action trackers.
• Maintain and monitor QMS documentation, SOPs, records, forms, revision history, audit-related documents, CAPA trackers, and compliance records in coordination with the Quality team.
• Support preparation for internal and external audits by coordinating required documents, records, evidence, and action-item follow-ups.
• Track QMS observations, CAPAs, corrective actions, and compliance activities and follow up with responsible team members for timely closure.
• Prepare Quotations/PIs /Invoices and coordinate with the stakeholders for invoices, payments, receivables, expenses, vendor/customer records, reconciliations, and other business-related financial trackers.
• Maintain accurate business and finance-related data and identify discrepancies or missing information for correction.
• Monitor operational expenses, pending payments, receivables, and other assigned financial/business metrics and provide regular updates.
• Identify process gaps, delays, duplication, inefficiencies, and operational risks and coordinate with concerned teams for resolution.
• Develop and improve Excel/Google Sheets-based trackers, dashboards, and reporting systems to improve visibility and accountability.
• Support process automation and digitization of repetitive operational and reporting activities.
• Maintain action trackers from management/HOD meetings and follow up with respective owners until closure.
• Coordinate with different departments to ensure timely completion of cross-functional activities and escalate critical delays.
• Support management in data-driven decision-making by providing accurate analysis, trends, and operational insights.
• Maintain confidentiality and accuracy of business, employee, financial, customer, and operational information.
• Perform other business operations and analytical activities assigned by management.

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