Senior Business Operations Associate

Accredian; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

A leading educational technology firm in Gurugram seeks an Operations Manager to oversee daily business functions and coordinate across multiple teams. The ideal candidate will have exceptional communication skills, proficiency in MS Excel, and the ability to manage cross-functional responsibilities efficiently. Experience in operations, particularly within the EdTech sector, is highly desirable. This role requires excellent organizational skills and a problem-solving mindset, perfect for those who thrive in fast-paced environments.

Qualifications

• Excellent command over written and verbal English is essential.
• Experience in operations roles is required; EdTech experience is a plus.
• Adaptability to fast-paced environments is crucial.

Responsibilities

• Ensure smooth day-to-day business operations.
• Oversee and support multiple teams' operations.
• Handle vendor coordination and operational follow-ups.

Skills

Strong communication skills

Proficiency in MS Excel

Ability to multitask

Stakeholder management

Organizational skills

Problem-solving mindset

Job description

What will you do?

In this role, you will be accountable for ensuring smooth day-to-day business operations and seamless coordination across multiple functions within the organization.

Business Operations

• Oversee and support day‑day company operations across Business Operations, Sales, Design, and Marketing teams
• Work closely with the Sales team on CRM management, lead allocation, and sales list distribution
• Assess manpower availability and coordinate with internal stakeholders for smooth execution
• Maintain updated operational records, trackers, and dashboards
• Handle end‑to‑end coordination of cross‑functional business processes to ensure seamless functioning
• Manage vendor coordination and operational follow‑ups
• Support execution of cross‑operations tasks while ensuring timelines and quality standards are met

What are we looking for?

• Strong communication skills with excellent command over written and verbal English
• Proficiency in MS Excel (mandatory)
• Ability to multitask and efficiently juggle cross‑operations responsibilities
• Strong stakeholder management skills with the ability to coordinate across multiple teams
• Highly organized with attention to detail and accuracy
• Adaptable and open to taking on new tasks in a fast‑paced environment
• Ability to work with speed, ownership, and problem‑solving mindset
• Prior full‑time experience in Operations roles (EdTech experience is an added advantage)