Business Interlock Analyst

Accenture; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Accenture is seeking a Business Interlock Analyst focused on Talent Development and ILT delivery to enhance workforce performance. The role involves creating SOPs, facilitating training, and coordinating with SMEs for process improvements across P2P, O2C, and R2R.

You will deliver classroom and virtual training, manage training records, and ensure governance and audit readiness. Rotational shifts may be required.

Qualifications

• Improving workforce performance through structured Talent Development programs.
• Identifying skill gaps and designing strategies to address them.
• Facilitating instructor-led training and learning facilitation.

Responsibilities

• Develop SOPs by gathering information from stakeholders and ensuring regulatory alignment.
• Draft, format, and update SOPs with accuracy and clarity.
• Collaborate with compliance and delivery teams to close SOP gaps.
• Conduct SME interviews to collect inputs and refine documents.
• Maintain evidence and ensure governance, quality standards and audit readiness.
• Deliver classroom, virtual, and on-the-job training for F&A processes (P2P, O2C, R2R).
• Plan training during transitions and stabilization phases; run process walkthroughs and system demos.
• Track completion, assessments, and certifications; identify knowledge gaps for refresher training.

Skills

ILT Training

Education

Any Graduation

Tools

SAP

Oracle ERP

Job description

Skill required: Talent Development - Instructor-Led Training (ILT)

Designation: Business Interlock Analyst

Qualifications: Any Graduation

Years of Experience: 3 to 5 years

What would you do?

Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. Talent Development involves creating and implementing programs to enhance employees skills and career growth. This includes training, mentoring, and performance management. The goal is to help employees reach their full potential and contribute effectively to the organization. Responsibilities also include identifying skill gaps and developing strategies to address them. This role is essential for fostering a skilled and motivated workforce. The practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners.

What are we looking for?

• Proficient in documentation tools (e.g., MS Word, Google Docs, Visio).
• Familiarity with document management systems and process mapping tools.
• Excellent written and verbal communication skills.
• Strong analytical skills to understand and simplify complex processes.
• Attention to detail and a commitment to accuracy.
• Ability to manage multiple projects and meet tight deadlines.
• Collaborative mindset and ability to work with diverse teams.
• Domain Expertise.
• Strong functional knowledge of end-to-end F&A processes – P2P, O2C, and R2R.
• Hands‑on working knowledge of SAP and/or Oracle ERP systems.

Roles and Responsibilities

• Develop SOPs:
  • Collaborate with stakeholders to gather information and understand processes.
  • Draft and format SOPs that align with organizational standards and regulatory requirements.
  • Work closely with compliance and delivery teams to address gaps in SOPs.
  • Conduct interviews and workshops with subject matter experts (SMEs) to gather inputs.
  • Ensure logical sequencing, clear language, and accurate grammar in documents.
  • Review existing SOPs periodically to ensure accuracy and relevance.
  • Update documentation to reflect process changes, new regulations, or operational improvements.
  • Incorporate feedback from relevant departments to finalize SOPs.
• Training Delivery:
  • Deliver classroom, virtual, and on‑the‑job training for F&A processes across P2P, O2C, and R2R.
  • Plan and execute training sessions during transitions, hyper‑care, and stabilization phases.
  • Facilitate process walkthroughs, simulations, and system demonstrations using SAP and/or Oracle.
  • Adapt training delivery based on audience needs, process complexity, and maturity levels.
  • Support and conduct process certification and assessments to evaluate trainee readiness.
  • Track training completion, assessment results, and certification status for operations teams.
  • Identify knowledge gaps and recommend refresher training or remediation plans.
  • Ensure training delivery follows defined governance, quality standards, and audit requirements.
  • Maintain training records and evidence for audit and compliance purposes.
• Please note that this role may require you to work in rotational shifts.

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