Business Head - VBC

Vieroots Wellness Solutions Pvt Ltd; Ernakulam; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Vieroots Wellness Solutions Pvt. Ltd. is a wellness-focused organisation promoting personalised health and preventive care through innovative wellness solutions and technology-driven approaches.

The Business Head (VBC) will oversee operations, develop strategies, lead a high-performance team, and build partnerships with corporate clients and premium wellness clients. You will drive revenue, manage client experiences, and ensure service quality while coordinating across medical, marketing,

Qualifications

• Bachelor's degree in Business Administration, Healthcare Management, Marketing, or a related field. An MBA is preferred.
• 5–8 years of relevant experience in business development, sales, or operations management.
• Experience in managing high-end client services, wellness programmes, memberships, and business operations will be an added advantage.

Responsibilities

• Oversee the overall business operations and administration of Vieroots Biohacking Centre (VBC).
• Develop and implement business strategies to achieve revenue, profitability, and growth targets.
• Lead and manage the team to ensure productivity and accountability.
• Drive business development, client acquisition, and customer retention.
• Identify new business opportunities, corporate tie-ups, referral networks, and strategic partnerships.
• Coordinate with the medical, marketing, digital, and customer relations teams to improve business performance.
• Monitor sales performance, lead conversion, client visits, and service-package sales.
• Ensure excellent customer experience and handle escalated client concerns.
• Develop strategies to increase repeat visits, referrals, and customer engagement.
• Monitor centre performance, operational expenses, and resource utilisation.
• Prepare business plans, revenue forecasts, and performance reports for management.
• Set team targets and key performance indicators (KPIs) and review performance regularly.
• Ensure smooth coordination between departments and timely delivery of services.
• Build and maintain relationships with corporate clients, healthcare professionals, wellness partners, and premium clientele.
• Ensure compliance with company policies, applicable regulations, and service quality standards.
• Prior experience working with wellness clinics, luxury spas, premium wellness centres, renowned healthcare clinics, or reputed hospitals is highly preferred.

Skills

Leadership

Communication

Team management

Business development

Sales

Negotiation

CRM skills

Networking

Analytics

Problem solving

Education

Bachelor's in Business Administration

MBA preferred

Healthcare Management degree

Marketing degree

Job description

Vieroots Wellness Solutions Pvt. Ltd. is a wellness-focused organisation committed to promoting personalised health, preventive healthcare, and holistic well-being through innovative wellness solutions and technology-driven approaches.

Through Vieroots Biohacking Centre (VBC), the company focuses on providing premium wellness experiences and personalised health optimisation services designed to support clients in improving their overall health and well-being.

Vieroots aims to combine innovation, personalised care, and quality service delivery to create a differentiated wellness experience for its clients.

Job Description – Business Head (VBC)

Key Responsibilities:

• Oversee the overall business operations and administration of Vieroots Biohacking Centre (VBC).
• Develop and implement business strategies to achieve revenue, profitability, and growth targets.
• Lead and manage the team to ensure productivity and accountability.
• Drive business development, client acquisition, and customer retention.
• Identify new business opportunities, corporate tie-ups, referral networks, and strategic partnerships.
• Coordinate with the medical, marketing, digital, and customer relations teams to improve business performance.
• Monitor sales performance, lead conversion, client visits, and service-package sales.
• Ensure excellent customer experience and handle escalated client concerns.
• Develop strategies to increase repeat visits, referrals, and customer engagement.
• Monitor centre performance, operational expenses, and resource utilisation.
• Prepare business plans, revenue forecasts, and performance reports for management.
• Set team targets and key performance indicators (KPIs) and review performance regularly.
• Ensure smooth coordination between departments and timely delivery of services.
• Build and maintain relationships with corporate clients, healthcare professionals, wellness partners, and premium clientele.
• Ensure compliance with company policies, applicable regulations, and service quality standards.
• Prior experience working with wellness clinics, luxury spas, premium wellness centres, renowned healthcare clinics, or reputed hospitals is highly preferred.

Qualifications and Experience:

• Bachelor's degree in Business Administration, Healthcare Management, Marketing, or a related field. An MBA is preferred.
• 5–8 years of relevant experience in business development, sales, or operations management.
• Experience in managing high-end client services, wellness programmes, memberships, and business operations will be an added advantage.
• Proven track record in revenue generation, team leadership, and business growth.

Required Skills:

• Strong leadership, communication, and team-management skills.
• Excellent business development, sales, and negotiation abilities.
• Strong customer relationship management and networking skills.
• Ability to develop business strategies and achieve revenue targets.
• Good analytical, organisational, and problem-solving skills.
• Professional approach to handling premium clients and building long-term relationships.

Performance Expectations:

The candidate will be responsible for driving business growth, increasing revenue, improving client acquisition and retention, managing team performance, and ensuring the smooth functioning of VBC.