Business Development Officer

Equitas Small Finance Bank; Nagercoil, Virudhunagar, Thoothukudi; On-site; INR 250,000 - 380,000; Full time

Job summary

Equitas Small Finance Bank in Tamil Nadu seeks a field-based sales associate to identify catchment areas and generate leads for retail liabilities. You will meet potential customers, explain product features, collect documents, and guide them through account opening to build lasting relationships.

Responsibilities include field outreach, regular reporting, and proactive cross-selling of banking products. A customer-first approach and confidentiality are essential for success.

Responsibilities

• Identify potential catchment areas for retail liabilities.
• Build a database of customer leads through references and field visits.
• Schedule meetings with potential liabilities customers and present suitable products.
• Explain product features, benefits, and document requirements.
• Verify customer documents with originals and maintain confidentiality.
• Complete account opening processes accurately to enhance customer experience.
• Maintain ongoing communication on account status and next steps.
• Follow up with new customers to offer additional products and services.
• Build reference network for future leads.
• Update Daily Sales Reports and discuss progress with supervisor.

Job description

• Identify potential catchment areas of potential retail liabilities customers for Equitas Bank.
• Build a database of customer leads through references, opening stalls in areas where there are higher number of footfalls like apartment complexes, shopping areas etc., door to door visits, distribution of pamphlets etc.
• Schedule meetings with potential liabilities customers and understand their requirement; thereafter presenting them with the most suitable products and explaining the features/benefits.
• Communicate clearly to customers on the requirements for various types of products & services – for example, charges for maintaining a locker, minimum balance to be maintained etc., and on the documents required to be submitted to bank with Equitas.
• Ensure that all customer documents are verified with originals and are handled with care and confidentiality.
• Complete all account opening related processes accurately so that the customer experience is enhanced and forms the foundation of a long relationship with the bank.
• Maintain continuous communication with customers on the status of their account opening process.
• Frequently communicate with newly signed up customers and assist them with additional products and services based on their requirements – for example, relevant loan products, investment products etc.
• Build reference network from newly signed up customers for potential leads.
• Regularly update Daily Sales Reports and discuss on the plans, action items, progress with the supervisor